Town Holiday: Cary Town Hall and most staffed facilities will be closed on Monday, January 20 in observance of Martin Luther King, Jr. Day. Learn more

Notice: Services related to the Click2Gov portal for inspections scheduling, payments, and applications are currently unavailable. Please call 311 (in Cary) or (919) 469-4000 (outside Cary) to schedule inspections.

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Questions about Aquastar

For more information about:

  • The Aquastar web portal
  • Your water usage or water usage reports
  • Your bill
  • Potential leaks

Please call 311 or (919) 469-4050 or email

For strategies to reduce your water usage, please contact Marie Cefalo, Water Resources Outreach Supervisor, at (919) 469-4387 or by email at