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Cary Town Hall and some staffed facilities will be closed Monday, May 27 in observance of Memorial Day. Some services will also be affected. Learn more.

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Have questions about the Aquastar Web portal or your water usage reports? 

Please contact Utility Accounts Customer Service at (919) 469-4050
or by email at utilityaccounts@townofcary.org.

Questions about your bill, water usage, or potential leaks?

Please contact Utility Accounts Customer Service at (919) 469-4050. 
or by email at utilityaccounts@townofcary.org.

Questions about strategies to reduce your water usage?

Please contact Marie Cefalo, Water Resources Outreach Supervisor, at (919) 469-4387
or by email at marie.cefalo@townofcary.org.