Building Permit Application Online Instructions

Do not use the back button on your browser. You will have a chance to review and correct any information prior to submittal.

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Step 1: Confirm your project is eligible.

  • It’s a residential project
  • Must be one of the permit types exactly. 

Step 2: Enter your location.

  • Search by street address. It’s the quickest way to find your permit address. 

The owner information may be incorrect.  Staff will update. 

  • Select Submit.

Step 3: Choose your application type. 

  • If the work you are doing is not specifically listed, it is not eligible for online permitting.

Step 4: Enter the total estimated value of the project. (US dollars, no decimals)

Step 5: Enter scope of work.

  • In the “Notes” section, enter a description and location of the work.  (Example: replace A/C in attic, or gas water heater in garage, etc.)
  • Add the current owner information. 
  • Check the box acknowledging you have read and understand the statement regarding the Owner as Contractor statement.
  • Select Continue.

Step 6: Enter the project contact information.

  • Name, address, phone number, and email address.
  • Select Continue.

Step 7: Enter contractor information.

  • Enter the name of mechanical/electrical/plumbing contractor.   The full name may not fit, enter as much as possible.
  • If the owner is doing the work type Owner in each box
  • Enter N.C. state contractor license number.
  • If you are the owner is doing the work type Exempt in each box

Each box must be filled out even if it is the same contractor or owner performing the work.   

Step 8 (optional): Enter the location of the work.

  • In the field labeled “Location of Work”, enter the general location of the equipment or work to be done  for example: “upper a/c”, “lower a/c”, “unit in garage”, “crawl space”, etc.
  • If you’ve already provided this information you may skip this step.
  • Select Continue.

Step 9: Review the application information.

  • Click Edit if changes are needed.
  • Click Submit if correct. 
  • Selecting CANCEL will end the application process and your information will not be saved.

Step 10: Pay for your permit.

  • Select Pay Now to pay for your permit by Visa, MasterCard or American Express.

Your permit will be emailed to you when it's approved, generally within 2 business days.