Town Holiday: Cary Town Hall and most staffed facilities will be closed on Monday, January 20 in observance of Martin Luther King, Jr. Day. Learn more

Notice: Services related to the Click2Gov portal for inspections scheduling, payments, and applications are currently unavailable. Please call 311 (in Cary) or (919) 469-4000 (outside Cary) to schedule inspections.


  • I can’t come to the show. Can I get a refund?
  • My ticket was lost or stolen. Can you help me?
  • How does Will Call work?
  • Are group rates available?
  • When will the doors open for the show?
  • Will concessions be served at all events?
  • Will the seating be reserved or general admission?
  • Does the Cary Arts Center have a Lost & Found?
  • Are gift cards available for performances?
  • Is your theatre accessible?
  • Where are your restrooms?
  • Can I reenter the event once I leave?
  • Is the media allowed to attend a performance?
More FAQs