In observance of Thanksgiving, several Cary services will be unavailable or modified on Thursday & Friday, November 26 & 27. Facilities will remain closed, and curbside collection for Thursday will move one day later to Friday. GoCary will not operate on Thursday, but will resume normal operation schedule on Friday, November 27. Read more.

Bus Operations & Maintenance Facility

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The Town of Cary works closely with regional partners to provide safe and efficient public transit options. In November 2016, voters approved a transit-dedicated half-cent sales tax investment to expand and better connect the public transit network throughout Wake County. This investment, known as the Wake Transit Plan, includes a new GoCary Bus Operations and Maintenance Facility. This new facility will serve as a foundation for the growth of regional mobility options by providing more access to jobs, schools, medical facilities and more.

A facility needs assessment was completed for GoCary that evaluated current needs and planning for future growth. Long-range planning, staff interviews, and facility assessments were studied to accurately calculate land acreage needed to support GoCary’s future growth. The assessment was based on the projected number of employees, facility additions and expansions, parking, vehicular circulation, fleet size, and maintenance services to provide the level of service necessary for the next 30 years.

This chart outlines the capacity of the existing facility compared to current/future needs concluded in the assessment:


Existing Facility

Current/Future Needs

Site Acreage



Facility Square Footage






Fleet Vehicle Spaces



Employee Parking Spaces



Visitor Parking Spaces











GoCary cannot expand or renovate the existing facility since the property is leased by the contracted service provider.

Project Scope

The project scope of work is to locate, design, and construct a new 50,000 square feet administration, operations, and maintenance facility that will accommodate GoCary’s current fixed route and Door to Door service, allow room for expansion, and afford the opportunity to share resources with other regional transit providers.

Since the GoCary service provider is leasing the current facility, the project scope of work will be completed in two phases, Site Selection and New Facility:

Site Selection: This first phase of work will involve comprehensive evaluations of potential sites based on the following comparatives: capital cost, community and environmental impacts, existing easements and right-of-way requirements, vehicle access, ownership, potential for expansion, traffic impacts, utilities, and operations. Site evaluations have been completed and consultants have developed concept plans for two sites. Staff will now focus on which site will best agree with the project economies and transit services provided to Cary and Wake County.

New Facility: This second phase of work will consist of land acquisition (if needed) and developing the selected site concept plans into contract documents to be bid for construction. Programmed spaces for the new Bus Operations and Maintenance Facility include 23,000 sf maintenance spaces, 20,000 sf administration and operations spaces, and 4,560 sf vehicle wash and 2,700 sf fueling facilities.

Project Cost

An initial feasibility study was completed in November 2011 that estimated the cost of a new Bus Operations and Maintenance Facility at $7.6 million. This estimate was based on anticipated construction costs but did not include land acquisition, annual escalation and inflation costs. The feasibility study was also completed prior to the implementation of the Wake Transit Plan, and did not consider the full impact of increased transit service over the next 30 years.

A 10-Year Operating and Capital Bus Plan was developed as part of the Wake Transit Plan in 2018. This plan details the condition and capacity of current bus facilities and estimates the cost of a new facility at around $20 million. This estimate did not include annual escalation and inflation costs, nor did it consider the significant site work requirements on the site initially selected for the new facility.

Staff are currently working with cost estimating consultants in “Phase One – Site Selection” to examine cost benefit differences of two sites for the construction of the new facility.  Conceptual cost estimates completed almost two years ago exceeded the budget due to site development for the new facility.

Project Schedule

Site selection and possible land acquisition will influence the overall project schedule. Below is the most current estimated schedule for the Bus Operations and Maintenance Facility project.

  • Fall 2019 to Spring 2020: Facility Master Planning & Programming 
  • Summer 2020: Cost/Benefit Site Analysis
  • Fall 2020 to Summer 2021: Design 
  • Fall 2022: Prepare Contract Documents
  • Winter 2022: Construction Bidding & Contracts                     
  • Spring 2022: Begin Construction                                              
  • Fall 2023: End Construction                                                   


Kelly A. Blazey, Transit Administrator
Town of Cary | GoCary
(919) 462- 2080