The Town of Cary is under a State of Emergency in response to the COVID-19 pandemic. Town Hall and all other staffed facilities, with the exception of the Citizen's Convenience Center, are closed to the public. Playgrounds are also closed; parks and greenways remain open.
Reserve calls to 911 for imminent threats to people or property. Always follow best practices for good personal hygiene such as hand-washing. Whenever possible, stay home if you’re sick, and as always, take care of each other in every situation.
Follow Cary on social media for the latest information.
Last Updated April 6, 2020
STAY AT HOME ORDERS: Governor Cooper has issued a statewide Stay at Home order effective Monday, March 30 at 5 p.m. through Thursday, April 30. Read the full order here. Citizens are urged to follow social distancing practices and any local Stay at Home orders before the order takes effect.
Wake County has also issued a Stay at Home proclamation to all residents in response to the COVID-19 pandemic. The action takes effect at 5 p.m. on Friday, March 27 and runs through April 17. It is designed to limit community spread and promote the health and safety of all Wake residents inside and outside of municipal borders. Read the full proclamation here, and for questions about the proclamation and COVID-19 in Cary, visit our COVID-19 FAQs page.
In places where the two orders are in conflict with one another, Wake County citizens are required to follow the stricter of the two orders.
CLOSINGS/CANCELLATIONS: The Town of Cary is also currently under a State of Emergency in response to the COVID-19 pandemic. All Cary staffed facilities are closed to the public. This includes all Parks, Recreation and Cultural Resources facilities and any programming, including classes, events, facility rentals, and camps, is canceled until further notice. Full refunds will be issued for any registered camps, classes, facility reservations, and ticketed Town events canceled due to COVID-19.
For the health and safety of our firefighters, we have also closed all fire stations to visitors, and are not accepting donations at fire stations at this time. Our firefighters appreciate your kindness and look forward to welcoming you back to our fire stations.
Town advisory boards and commissions through the end of April are canceled. The April Town Council meeting has also been canceled.
SCHOOLS: All NC Public Schools will remain closed through May 15. The list of public places and businesses to close was expanded, and the limit for public gatherings was lowered to ten, per Governor Cooper's most recent announcement. Read the latest press releases here.
TRASH & RECYCLING: Trash and recycling pickup continues, but bulk pickup is paused. Citizens residing in locations with backyard services will need to move their materials to the curb for collection. The town is also unable to accept any new Curbside Assistance (aka Red Flag) citizens until further notice. The Citizen's Convenience Center is currently open and accepting residential solid waste, recycling, and yard waste. Visitors are asked to observe social distancing guidelines and safety when dropping off materials. Learn more.
TRANSIT: GoCary has moved to Sunday-level service every day, but with added trips to increase service span from 6 a.m. to 10 p.m. All Fixed Route and Door to Door Tier 1 service will remain fare free, and continue to operate daily as an essential service. Learn more.
UTILITY PAYMENTS: Considering the economic impact of the pandemic, as of March 17 the Town suspended disconnection for nonpayment and assessing late fees. If you need a payment plan to manage your utility charges, please call 311 or (919) 469-4000.
Get the Facts
Click through to the FAQ for questions regarding the Stay at Home order and Town of Cary operations during the COVID-19 pandemic. If you have a question about a closure, operation, or service, dial 311, or (919) 469-4000 outside town limits.
To receive the latest COVID-19-related messages via email or text, sign up for our News, Events & Alerts mailing list.
What We Are Doing to Reduce Exposure
To support the health and safety of our citizens and employees, we are increasing the frequency with which we clean surfaces in Town of Cary facilities where essential employees are working. We have enacted even more thorough cleaning and sanitizing protocols for facilities and employees at fire stations, water treatments facilities, fire and police vehicles, and in our Emergency Operations Center. A majority of Town employees are working remotely in their homes during this pandemic.
What We Ask of Cary Citizens
- Simply, stay at home. Please only travel away from your home for essential needs.
- Maintain social distancing of six feet from other people when possible, as recommended by the CDC.
- If you do not feel well or are exhibiting any symptoms similar to those associated with COVID-19, please stay home.