Cary is currently under a State of Emergency in response to the COVID-19 pandemic. Most public-facing and staffed facilities are closed to the public, including Town Hall. All playgrounds are closed but greenways, parks, and park restrooms remain open at this time. Some services have been canceled or are limited. Learn more.

Covid-19: Frequently Asked Questions

Last updated May 27, 2020

We're collecting COVID-19-related FAQs on this page, including questions about facility availability, the Safer at Home Phase 2 Order, and more. Check out the NCDHHS FAQs for additional information.

Click or tap the questions below to view answers.

Staying Informed

Where can I get the latest information on COVID-19 in North Carolina and Cary?
Where can I find information from the CDC?
Who can I call for more information?
What are the symptoms of COVID-19, and when do they appear?
I think I have coronavirus. What do I do?
Should I wear a face mask in public?
What is community spread?

Stay at Home Orders

Does Phase 2 lift the Governor's Stay at Home Order?
When does Phase 2 go into place?
What stays the same in Phase 2?
Under the Safer at Home Phase 2 order, where can I go?
Under the Safer at Home Phase 2 order, where can't I go?
Can I go outside during Phase 2?
Are parks and greenways open? Are public basketball, volleyball, and tennis courts open?
Do businesses need to get an official letter of authorization from the Town of Cary or Wake County to operate?
How many people can be in a business at once?
How are you enforcing executive orders?

Citizen Resources

I am a business owner and need clarification on whether or not my business can operate. Who do I contact?
I lost my job. Can I get unemployment?
I'm worried about making my utility bill payment. Can you help?