Help for Citizens

Help is available for citizens impacted financially by the pandemic. Below you will find information for Cary citizens about various programs for housing, utility bill, and other assistance.  

Utility Accounts

At the beginning of the pandemic, Cary suspended utility disconnections in line with Gov. Cooper's Executive Order 124. That order expired on July 30. 

While the normal collections process resumed on September 15, the Town of Cary remains committed to working with citizens affected financially during the pandemic. Though disconnections will restart in January 2021, they will be limited to customers who have made no payments since February 2020 and who have not communicated with Cary collections staff about payment arrangements.

Payment Plans

Rental and Housing Assistance

Multiple organizations in Wake County and the Town of Cary can provide financial assistance or emergency housing to residents who find themselves in a temporary financial crisis due to the COVID-19 pandemic. Residents can apply for financial support and work with trained staff to determine how the program can best assist on a case-by-case basis with one of these organizations.

Dorcas Ministries Rental Assistance
Wake County Network of Care
Wake Prevent! Eviction Assistance

Mental Health Resources

Resilience, or the ability to bounce back from stressful situations, is strengthened by healthy, connected relationships. During the COVID-19 pandemic, that can be its own struggle. Traumatic experiences affect us all in different ways, but we can start to heal from trauma when we work together to care for each other. There are many resources available to help mitigate trauma and build personal resilience. Here are a few in our community. 

Wake Network of Care
Wake County Crisis and Assessment
National Suicide Prevention Lifeline