In observance of Thanksgiving, several Cary services will be unavailable or modified on Thursday & Friday, November 26 & 27. Facilities will remain closed, and curbside collection for Thursday will move one day later to Friday. GoCary will not operate on Thursday, but will resume normal operation schedule on Friday, November 27. Read more.

Public Records

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The Town of Cary has long demonstrated a strong commitment to upholding both the letter and the spirit of North Carolina’s public records laws, which include but are not limited to North Carolina General Statutes chapters 132 and 160A-168. We are focused on ensuring an open, timely, accurate and complete exchange of public information with our citizens, and this commitment is articulated in our organization’s Statement of Values as well as our public records policy.

Reviewing a Public Record

Access a great number of Town of Cary public records at your convenience via this Web site by using the Search feature at the top of any page, or browsing through our Plans, Publications and Reports index. Social media records, created on the Town's social web accounts, can be viewed at

If you can’t find what you’re looking for, simply e-mail the Town staff member whom you believe is responsible for keeping the records – the custodian. In your e-mail, share with the custodian exactly what you’re looking for. Be as specific as possible by including the date, title and/or topic of the records you’re interested in reviewing. Be sure to tell the custodian how quickly you’re hoping to be able to review the records so that he or she can do his or her best to meet your needs.

If you’re not sure which staff member might be the custodian, send your e-mail inquiry to the appropriate department director, and he/she will help you. For Town Council public records, please contact the Town Clerk’s OfficeAll public records requests for development are processed by the Planning and Development Services Department and can be email directly to

Town of Cary staff will work within the guidelines of our public records policy when fulfilling your public records request.

A Note About E-mails

State law provides that most records kept by local governments are public; they have to be specifically exempt to be private, and e-mails aren’t exempt. So, if you send the Town an e-mail, that information may be turned over to third parties who request them at any time without prior notice to you in keeping with State law.

By subscribing to any of the Town's e-mail lists, your e-mail address becomes subject to North Carolina State Law. State Session Law 2010-83 requires the Town to make our e-mail subscriber lists available for public inspection; however, the Town of Cary is not required to and will not provide copies of our subscribers' e-mail addresses to the public. We do not sell e-mail addresses or e-mail databases.

Utility billing information, including bank accounts, are not public record, and the Town of Cary does not share this information with others.


For more information on the Town's approach to public information and records, contact:

Susan Moran, APR
Chief of Strategic Communications
Town of Cary
P.O. Box 8005
Cary, NC 27512-8005
(919) 460-4951