Cary is currently under a Stay-at-Home order in response to the COVID-19 pandemic. Most public-facing and staffed facilities are closed to the public, including Town Hall. All playgrounds are closed but greenways, parks, and park restrooms remain open at this time. Some services have been canceled or are limited. Learn more.

The Town of Cary's Utilities Department provides an adequate and safe water supply to citizens of Cary, Apex, and Morrisville, as well as the Raleigh Durham International Airport and the Wake County portion of the Research Triangle Park. The department operates and maintains water, wastewater, and reclaimed water treatment, storage and pumping facilities and instrumentation; handles water, wastewater, and reclaimed water regulatory permitting and compliance; and oversees pretreatment efforts.


During normal business hours (Monday through Friday, 8 a.m. to 5 p.m.) call (919) 469-4090 or use our service request portal.

William M. Garmon Operations Center
400 James Jackson Avenue
Cary, NC 27513

Jamie Revels, P.E., Director
Utilities Department