Due to an internet connectivity issue, services related to the Click2Gov portal for inspections scheduling, payments, and applications are unavailable. During this time, please call 311 (in Cary) or (919) 469-4000 (outside Cary) to schedule inspections. The customer service desk in Town Hall will accept checks and cash during regular business hours, but is not able to accept credit card payments. 

Public Works maintains and repairs Town buildings, grounds, parks, greenways, streets and traffic signals, as well as water, wastewater, and reclaimed water lines and equipment; collects and properly disposes of garbage, yard waste and recycling; conducts fleet maintenance for all Town vehicles and equipment. Additionally, Public Works is responsible for snow removal and storm debris collection and disposal should there be any weather-related event.   

How to Contact Us: 

Call 311 or (919) 4090 and speak to a Citizen Advocate weekdays from 7 a.m.-7 p.m.; after business hours, only water/sewer-related emergencies will be accepted. Consider using our service request portal anytime.
William M. Garmon Operations Center:

400 James Jackson Avenue (between Northwest Maynard Road and Cary Parkway)
Cary, NC 27513
Monday through Friday, 8 a.m. to 5 p.m.

Visit the Citizen's Convenience Center, 313 N Dixon Ave., serving Town of Cary residential solid waste and recycling customers.


Scott Hecht, Director
Public Works Department
311 or (919) 469-4090