In observance of Thanksgiving, several Cary services will be unavailable or modified on Thursday & Friday, November 26 & 27. Facilities will remain closed, and curbside collection for Thursday will move one day later to Friday. GoCary will not operate on Thursday, but will resume normal operation schedule on Friday, November 27. Read more.

About Us

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Who We Are

The Planning and Development Services Department has four main program areas: Administration, Planning & Community Development, Zoning Administration and Development Review & Compliance.


  • Customer service 
  • Clerical support 
  • Budget and management 
  • Planning policies and procedures 
  • Mapping and data analysis 
  • Special projects 
  • Planning & Zoning Board administration 
  • Development Review Committee (DRC) administration

Planning & Community Development

  • Comprehensive Plan management and amendment
  • Affordable Housing and Community Development Block Grant management 
  • Special project and studies 
  • Census/demographics, research and analysis 
  • Intergovernmental coordination 
  • Minimum Housing Compliance
  • Historic Preservation Commission (HPC) administration and Certificates of Appropriateness (COA's) 

Zoning Administration

  • Land Development Ordinance (LDO) management and administration 
  • Rezonings/Planned Development Districts (PDD)  
  • Special uses, variances, appeals and interpretations 
  • Owner-initiated annexations 
  • Zoning Board of Adjustment (ZBOA) administration  
  • Master sign plans 
  • Zoning verification letters 
  • Accessory use permits  
  • Sign permits (permanent and temporary) 
  • Temporary use and temporary event permits

Development Review & Compliance

  • Development plan review 
  • Minor plan alterations  
  • Building permit reviews
  • Zoning and development plan compliance 
  • Site inspections and compliance  
  • Subdivision plat review 
  • Community Appearance Manual  
  • Fence permits 

The Planning and Development Services Department is recognized for its cutting edge approach to dealing with growth and development issues.


Get in touch with department staff with the Town of Cary staff directory.