The purpose of the Information Technology Department is to serve as a consultant to the Town Council, Town Manager, other departments and staff of the Town of Cary in the management and use of information technology. This provides better and more cost effective services to the citizens of Cary. The duties of this department include providing tools and training for data analysis; creation, acquisition, development, maintenance, distribution, training and exchange of spatial or geographic information; support for all areas of communication including voice, radio, and data; and enhancing and improving information exchange from department to department and to the citizens of Cary.

2019 Maintenance Calendar

The Town of Cary Information Technology Department performs monthly website maintenance to ensure high quality service and performance. Maintenance windows are typically four to six hours each month, during which time citizens may be unable to access web pages and online payment and scheduling tools. The established dates for maintenance are: March 17, April 14, May 12, June 16, July 21, August 18, September 15, October 13, November 10, and December 15.

Information Technology Department Mission Statement

The Information Technology Department will strive to provide the highest quality computer and communication services to other Town departments and the citizens of Cary.

Through the development and contribution of all employees to the maximum of their potential, Information Technology seeks to improve efficiency and productivity, maintain hardware and software cost effectiveness, while maximizing both the access to information and the utilization of all Town computer resources and communication capability.

Our goal is to be North Carolina’s leader in the quality of computer and communications services provided to Town departments and to the citizens of Cary.

Important Telephone Numbers

Department number (919) 462-3925
GIS (919) 469-4083
Telecommunications (919) 469-4014
Department Fax (919) 319-4597

Nicole Raimundo, Information Technology Chief Information Officer
(919) 462-3925
nicole.raimundo@townofcary.org

120 Wilkinson Ave.
Cary, NC 27513

P.O. Box 8005
Cary, NC 27512-8005