Winter Weather Updates: All curbside collection is bumping one day this week due to inclement weather. Parks, Recreation and Cultural Resources facilities are closed and programs are canceled for Monday, December 10. Get all the latest updates here.

Contact the Town

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Cary Town Hall is located at 316 N. Academy St, Cary, NC, 27513, and is open 8 a.m. to 5 p.m. Monday through Friday except on Town holidays

Important Numbers

Emergency: 911
Police Non-Emergency: (919) 469-4012

Water/Sewer Emergencies: (919) 469-4090
Water/Sewer After Hours Emergencies:  (919) 469-4012

Utility Accounts, including starting and stopping service: (919) 469-4050

Full Staff Directory

Service Requests

To report a pothole, a problem with garbage/recycling pickup, or another issue with Town services, visit our Service Request Portal.

Start residential utility water, sewer and/or garbage services. 

Get a police or accident report.

General Comments and Questions

Mailing Address
P.O. Box 8005
Cary, NC 27512-8005