Cary Town Hall and most staffed facilities will be closed Thursday and Friday, Nov. 22 and 23, in observance of Thanksgiving. Garbage/recycling and other services will be modified as well. Learn more.

Contact the Town

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Cary Town Hall is located at 316 N. Academy St, Cary, NC, 27513, and is open 8 a.m. to 5 p.m. Monday through Friday except on Town holidays

Important Numbers

Emergency: 911
Police Non-Emergency: (919) 469-4012

Water/Sewer Emergencies: (919) 469-4090
Water/Sewer After Hours Emergencies:  (919) 469-4012

Utility Accounts, including starting and stopping service: (919) 469-4050

Full Staff Directory

Service Requests

To report a pothole, a problem with garbage/recycling pickup, or another issue with Town services, visit our Service Request Portal.

Start residential utility water, sewer and/or garbage services. 

Get a police or accident report.

General Comments and Questions

Mailing Address
P.O. Box 8005
Cary, NC 27512-8005