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Have questions about the Aquastar Web portal or your water usage reports? 

Please contact Utility Accounts Customer Service at (919) 469-4050
or by e-mail at:  utilityaccounts@townofcary.org.

Questions about your bill or water usage?

Please contact Utility Accounts Customer Service at (919) 469-4050. 
or by mail at: utilityaccounts@townofcary.org.

Questions about a potential leak or strategies to reduce your water usage?

Please contact Marie Cefalo, Water Resources Outreach Supervisor, at (919) 469-4387
or by email at: marie.cefalo@townofcary.org.