Cary Town Hall and most other staffed facilities will be closed on Thursday, Nov. 23 and Friday, Nov. 24 for Thanksgiving. Read more about other service changes this week


Press Enter to show all options, press Tab go to next option

We all live in a river basin! 
A river basin is an area of land that drains into a common stream or waterway. Cary lies within two river basins, the Neuse and Cape Fear River basins. What we do in our river basins can affect the quality of our water. Learn about the river basin you live in and take action to help prevent stormwater pollution and protect our water quality.

Report it!
Call (919) 469-4030 or use our online form to report suspicious substances in a storm drain or waterway, or if you witness someone or a business dumping material into a storm drain or waterway. Other than rain and allowable substances listed in the Town’s stormwater permit, no other substances should go down the drain.


Allowable Stormwater Discharges

Residential and charity car-washing
Dechlorinated swimming pool discharges 
Air conditioning condensate 
Street wash water
Flows from firefighting activities
Waterline and fire hydrant flushing
Footing drains
Foundation drains
Water from crawl space pumps
Rising groundwaters
Landscape irrigation 


Volunteer Landscape using best-management practices Keep storm drains clean and clear
  • Never dump anything down a storm drain; only rain and allowable discharges (listed above) should go down the drain.
  • Dispose of household hazardous waste such as paint or motor oil by taking it to an approved facility.
  • Recycle used fats, cooking oil and greaseusing our curbside collection program.
Mind your pet Visit Maintain your septic tank
  • Only flush items that will decompose naturally.
  • Never pour grease down the drain.
  • Conserve water use.
  • Pump the tank out regularly by a licensed contractor.

See North Carolina State University’s Septic System Owners Guide for more information. 

Practice good business
Work in one of these businesses? Take these steps to help prevent stormwater pollution.

Preserving the quality of our streams and waterways is a regional effort. The Town of Cary is a founding partner of the Clean Water Education Partnership (CWEP), which is administered by the Triangle J Council of Governments. Comprised of local governments within the Neuse River basin, CWEP provides additional outreach and education for adults and children on stormwater quality through mass media and a comprehensive website. 

Water Resources
(919) 469-4030