GoCary Mission Statement
To provide clean, safe, reliable and efficient transit service to the community by being responsive to changing needs and focusing on customer service as our highest priority.
Holiday Service Schedule for Fixed Route and Door to Door Services
GoCary will operate with limited hourly service (i.e. Sunday levels) from 7 a.m.-9 p.m. on the following holidays (including Door to Door service on all three service tiers):
M.L. King Jr.'s Birthday
GoCary will not operate on the following holidays:
New Year's Day
Tier I service is available on the following Town holidays and is based on space availability:
*GoTriangle's Route 300/Cary Connection will not be operating during Christmas Eve, Christmas Day, and New Year's Day. For questions, call (919) 485-RIDE (7433) or visit GoTriangle's website.
GoCary Service Enhancements Beginning August 6, 2017
- GoCary has added service on Sundays from 7 a.m.-9 p.m.
- Half fare discounts for students ages 13-18 (school ID's or drivers' license will be required as proof of age)
- Increase mid-day service frequencies (Monday-Saturday) on Routes 3, 4, 5, and 6
As a part of the new Wake County Transit Plan, GoCary has proposed a few service changes to benefit the public, slated to start August 6, 2017. This is in concert with other transit providers in the County to ensure regional mobility for all. These changes would be funded by new revenues from the one-half cent sales tax approved last November by voters in Wake County.
The Wake County FY 2018 (July 2017- August 2018) Draft Work Plan outlines complementary proposed improvements to the GoCary, GoRaleigh, GoTriangle, and WakeTRACS systems that can be made beginning in 2017 without needing new buses. Review and comment on the FY 2018 Draft Plan here.
In celebration of September’s Try Transit Month, GoCary will offer free fares on all fixed routes and Door-to-Door service (Tier 1 only) on Thursday, September 21st, as part of Rider Appreciation Day. Other events include Cyclist Day on September 19th; Seniors’ Day on September 20th; and Driver’s Appreciation Day on September 22nd.
Try Transit Month is an annual event to encourage citizens to try public transit. In addition, GoCary intends to highlight the regionwide collaboration between transit service providers – GoCary, GoTriangle and GoRaleigh – in an effort to provide seamless, efficient, and enhanced transit services to the region.
GoCary Safety Wins!
On June 6, 2017 at the NC Public Transportation Association Annual Conference, GoCary was recognized as having the safest services by way of having the least amount of any preventable accidents in the last year. Our system design and safety feature requirements in vehicles and stops, as well as exceptional driver/operator training allows us to be an example to all our peers across the state for safety initiatives. Please help us to recognize this accomplishment. We thank you for your continued support!
On June 14, 2016 at the North Carolina Public Transportation Association Conference, GoCary (formerly C-Tran) received top honors in North Carolina for its 2015 safety record for fixed route transit systems operating under one million miles of service; last year GoCary had no accidents. GoCary's Door to Door system placed second statewide for safety for demand response transit systems operating under 750,000 miles of service.
The Town of Cary hereby announces its fiscal years 2018 through 2020 goal of 5.1 percent for Disadvantaged Business Enterprise (DBE) transit contracts. The proposed goal and rationale is available for inspection between 8 a.m. and 5 p.m., Monday through Friday, for 30 days from the date of this publication at: Cary Town Hall, Transportation & Facilities Department (second floor), 316 N. Academy St., Cary, NC 27513, Attn: Ana Orlowsky. Phone: (919) 469-4086 or email: firstname.lastname@example.org.
As a recipient of US Department of Transportation (USDOT) FTA funds, the Town is seeking public participation from all interested parties to assist in establishing DBE utilization goals for FY 2018-2020. Individuals or groups with information concerning the availability of disadvantaged and non-disadvantaged businesses, the effects of discrimination on opportunities for DBEs, and ways to establish a level playing field and fair participation for DBEs are encouraged to provide information and comments on the goals for 30 days from the date of this notice.
A public meeting to discuss this methodology and accept comments was held on June 27, 2017 from 12:30 p.m.-1:30 p.m. at the Cary Town Hall, Transportation & Facilities Department, Second Floor, 316 N. Academy St., Cary, NC 27513.
Comments on the DBE goal were accepted for 30 days from the date of this publication and can be presented at the public meeting or sent to the following:
Ana Orlowsky, DBE Liaison Officer
Town of Cary, Transit Services Section
P.O. Box 8005, Cary, NC 27512
Participant Access: Individuals requiring an accommodation or assistance to participate, please contact Ana Orlowsky, Town of Cary, at (919) 469-4086, or email email@example.com. Upon request reasonable accommodations can be made for special needs related to disabilities.
Nondiscrimination: GoCary is committed to ensuring that no person is excluded from participation in or denied the benefits of its services, or subjected to discrimination on the basis of race, color or national origin, as provided by Title VI of the Civil Rights Act of 1964.
Wake Transit Plan Public Comment Event Held at Cary's Train Depot
On March 27, 2017, GoCary and GoTriangle staff presented valuable information and received comments from citizens and transit passengers on the Wake Transit Plan. The draft Wake County Transit Work Plan for Fiscal Year 2018 is available online at Wake Transit. Follow the progress on Twitter (@WakeTransit) or subscribe to the Wake Transit blog to receive email updates. For Cary-specific transit developments, contact GoCary staff at (919) 469-4080 or email YourRideMatters@townofcary.org.
The Town of Cary's C-Tran service rebranded to GoCary on October 1, 2016, and the Town rolled out improved vehicles and technologies to enhance riders' experience. The name change is part of a regional effort to create a more unified connection between the area's transit system while allowing for local system identity.
Your Ride Matters!
Tell us about your overall experience. We want to meet your transportation needs. Let us know what you like best, and would you would like us to improve.
GoCary Fixed Route Day Pass: $1.50 for Senior Citizens
A Great Deal at Half the Regular Price!
GoCary's fixed route day pass allows seniors to ride the fixed route service unlimited for half the price of a regularly priced day pass. For only $1.50 you can take trips to the many destinations along our routes, including:
- Retail shopping centers (Towne Center Mall, Cary Crossroads, or neighborhood centers)
- Grocery stores/pharmacies
- Senior Center
GoCary Door to Door Group Trips
What are Door to Door group trips?
Group trips (four or more passengers) provide an opportunity for registered passengers living in the same retirement community to schedule a recurring trip for destinations such as shopping (i.e. grocery or retail) or even movies within Town limits. Each requested group trip can only be scheduled one day each week and can only make the trip within Cary Town Limits (Tier I and Tier II). If interested in group trips outside Cary Town limits, contact the Senior Center at (919) 469-4081.
GoCary Inclement Weather Policy for Fixed Route and Door to Door Services
During inclement weather, GoCary fixed route and Door to Door services will operate based on weather reports and road conditions or high winds. When service runs in extreme conditions, it may be delayed or time schedules altered in the interest of safety. Verify service status by calling operations at (919) 481-2020. If you receive Town email alerts, you will automatically get service adjustments updates during inclement weather. In addition, fixed route riders will receive notifications on the “Transloc” App, also known as GoLive which can be downloaded for free if you have a smart phone.
There may be times when GoCary fixed route service operates when Door to Door service does not operate, since fixed routes operate primarily on major streets. If fixed routes operate during inclement weather, Tier I trips will be the only Door to Door service provided contingent on secondary road conditions. If you have a Door To Door trip scheduled and are unsure if GoCary will operate, please call 919-481-2020 after 6 a.m. the day of your trip.
Town of Cary/GoCary Partnership with GoTriangle and Wake County
GoTriangle Regional's Transportation Demand Management (TDM) Partnership is a collaboration of City of Durham, City of Raleigh, Duke University, North Carolina State University, Research Triangle Park Foundation, Town of Cary, Town of Chapel Hill, Triangle J. Council of Governments, Triangle Transit, Wake County, and Wake Technical Community College. The collaborative effort is aimed at reducing commuter congestion and improving air quality in the Triangle region.
Visit GoTriangle for more about their services, or call (919) 485-7433.
Wake County Transit Plan
The Wake County Transit Strategy is partnership that includes Wake County, GoTriangle, Capital Area Metropolitan Planning Organization (CAMPO), City of Raleigh, Town of Cary, Research Triangle Foundation, NC State University and Raleigh-Durham International Airport.
In the 2016 General Election on November 9th, Wake County voters made their voices heard and approved a one-half percent local sales and use tax referendum to fund the Wake County Transit Plan.
The transit plan will help residents get where they need to go more easily. It will provide improved connections within Wake County and across the Triangle region through expanded bus service and commuter rail from Garner to Durham.
Read more about the Wake County Transit Strategy.