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Surveys and Research

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Overview

Citizen opinion is an important factor in making the best decisions for the community. The Town of Cary obtains input in a number of ways, including open houses, public hearings and social media.

But Cary has gone further by initiating a program of regular research as part of its comprehensive communications effort. To gauge effectiveness in achieving its mission, the Town believes that it must accurately measure citizens' satisfaction with, and confidence in, their local government.

Biennial Citizen Surveys

Every two years the Town conducts a scientific telephone survey of Cary citizens. The survey focuses on services and operations issues.

2016: Cary Citizens Rate Town Government A- Overall in Biennial Survey

Executive Summary
2016 Biennial Citizen Survey Report

2014: Survey Says Citizens Continue to be Highly Satisfied with Cary Town Staff, Services and Operations

Executive Summary
2014 Biennial Citizen Survey Report
Focus Groups Report (Executive Summary)

2012: Cary Continues to Earn High Marks in Biennial Citizen Survey

Executive Summary
2012 Biennial Citizen Survey
Focus Groups Report (Executive Summary)

2010: The Results are In: Citizens Give Cary High Marks in 7th Satisfaction Survey

2010 Biennial Citizen Survey [HTML]
See Focus Groups Report [HTML]

2008: Citizens Give Cary High Marks on 6th Satisfaction Survey

2008 Biennial Citizen Survey [HTML]

2006: Majority of Cary Citizens Lack Necessary Preparedness for Emergencies

2006 Biennial Citizen Survey [HTML]
Focus Group Report

2004: The Results Are In: Citizens Continue to Have Great Things to Say About Cary

2004 Biennial Citizen Survey
Focus Group Report

2002: The Results Are In: Citizen Satisfaction with Local Government Continues to Rise; Growth Remains Top Concern

2002 Biennial Citizen Survey
Focus Group Report

2000: The Results Are In: Citizen Satisfaction with Local Government Continues to Rise; Growth Remains Top Concern

2000 Biennial Citizen Survey

Other Research

From time to time, the Town commissions special research projects to gather opinion on important topics.

Water Conservation Survey (2011) - Executive Summary / Survey Report
Annual Media Contact Survey  [HTML]
Comprehensive Transportation Plan Survey (2007)
Downtown Neighborhood Characteristics Study (Fall 07)
Downtown Neighborhood Characteristics Study (Spring 07)
RFP Focus Group Report (2007)

Contact

For more information on the Town's research program or other communications initiatives, contact:

Susan Moran, APR - Public Information Director
Town of Cary
P.O. Box 8005
Cary, NC 27512-8005
(919) 460-4951
susan.moran@townofcary.org

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