Overview
NEW! Recycling carts are coming to Cary in April and more items will be accepted at the curb. Learn more.
NEW! Get involved with Spruce and help keep Cary clean and forever green! Learn more.
The Public Works and Utilities Department has a wide range of responsibilities, including water and wastewater treatment, solid waste collection, conservation programs, and maintenance of Town streets, parks, buildings and vehicles.
The customer service staff normally handles calls on weekdays from 8 a.m. until 5 p.m. During severe
weather such as ice storms or hurricanes, crews are on duty around-the-clock. Call 469-4090 for sewer
backups, water leaks, grease spills, pothole repair, dead animal collection, water meter installation
and other requests for service. Other services include curbside collection of garbage, recylable
materials, yard waste and leaves.
The Operations Center for Public Works and Utilities is at 400 James Jackson Ave. between Northwest Maynard Road and Cary Parkway. The staff offers tours for school groups and people of all ages between 9 a.m. and 3 p.m. on weekdays. Those scheduling tours should try to call a couple of weeks in advance. The numbers to call for tours are:
Citizen's Convenience Center
(For Town of Cary solid waste customers)
313 N. Dixon Ave.
(919) 469-4090
Monday through Friday - 8 a.m. to 7 p.m.
Saturday - 8 a.m. to 6 p.m.
Sunday - 1 p.m. to 6 p.m.
Holidays - 8 a.m. to 6 p.m.
(Closed on Thanksgiving Day, Christmas Day, and New Year's Day)
Contacts
Stephen J. Brown, P.E., Public Works and Utilities Director
Public Works Divisions
Utilities Divisions
Customer Service - (919) 469-4090
pwutcustomerservice@townofcary.org
Michael J. Bajorek, Director
Jamie Revels, Director