Tiered water rates provide incentives to use this precious natural resource wisely. The price of water increases with each tier. Efficient and essential water uses are captured in the lower tiers. Discretionary use such as irrigation can bump customers into higher, more expensive ones.

Cary was among the first municipalities in the state to structure rates this way.

View rate tables and an explanation.

Learn how to read your water meter.

The number of tiers and allocations within those tiers depends on customer classification and type of meter. Customer classifications:

Single-Family Residential

Non-Residential (Homeowner associations, multi-family residential, commercial, etc.)

Meter Types

Potable (drinkable) water - Water passing through this meter incurs a water and a sewer charge.

Irrigation - Water passing through this meter does not incur a sewer charge since water from irrigation systems does not enter the sewer system.

Reclaimed water - Some homes and businesses have access to a separate system carrying highly treated wastewater for irrigation and purposes such as industrial cooling. As with irrigation meters, water passing through reclaimed water meters does not incur a sewer charge.

Contact

Water conservation staff members can offer advice on using this precious resource more efficiently and saving money.

For more information on water "budgets" and the rate structure, contact:

Scot Berry, Water conservation analyst
Department of Public Works and Utilities
P.O. Box 8005
Cary, NC 27512-8005
(919) 319-4555 (phone)
(919) 469-4304 (fax)
scot.berry@townofcary.org