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Dental Insurance

What type of dental plan is it? May an employee choose his/her own dentist?
  • Yes.
How does an employee submit a dental claim?
  • Present your new P&A Dental Benefits Card to your dental provider for claims filing.
  • If your dental provider does not file claims, or you wish to file the claim yourself, submit the P&A Dental Claim Reimbursement form (html).
What dental expenses are covered?
  • All types of dental/orthodontic work. (Note: New employees are NOT eligible for Tier 2 until six months following their hire date.)
  • See the Dental Summary Sheet for full-time employees (HTML), employees working 30-35 hours (HTML), and employees working 20-29 hours (HTML).
  • Expenses that are excluded for reimbursement are: 1) those covered and/or payable by another plan or program, 2) dental services provided before the participant's effective date of coverage, 3) professional fees other than fees of a licensed dentist or dental hygienist, and 4) services covered by a hospitalization plan or Workers' Compensation.
What is the cost for dental insurance?
  • There is no cost to the individual full-time employee.
  • The costs per paycheck are noted at the bottom of the dental plan summary sheets.
  • Note: Employees who have "waived" their medical coverage are not eligible for dental insurance during the waiver period.
How does an employee add or drop a spouse, dependents, or self to/from the dental plan?
  • Because insurance premiums are deducted "pre tax," the plans are governed by IRS guidelines that provide an "Open Enrollment" period one time per benefit year. This Open Enrollment period allows you to add or drop yourself and/or dependents. Announcements regarding this period are made in advance of the event.
  • Exceptions to having to wait until the "Open Enrollment" period are known as "qualifying events"; i.e., birth of a child, marriage, divorce, loss of coverage under spouse's plan, spouse's open enrollment, etc. You have 30 days from the date of the event to join the plan. Proof of the qualifying event is required. Contact your HR Assistant for additional information on what is considered a qualifying event.The "Open Enrollment" period will be advertised on the C-Net Events/Training Calendar.
Who would I call if I have questions about the dental plan?
  • Any questions that you have about the plan or about the amount of reimbursement you or a covered family member has available can be directed to P&A Administrators, 1-800-688-2611, ext 315.

The employee benefits information posted on this website is intended to provide details and helpful information regarding benefits available to current employees of the Town of Cary. These benefits are also described in detail in contracts with the Town of Cary and/or in Town policy. The provisions of the contracts and Town policies are controlling and subject to change. None of the conditions or limitations thereof are waived or modified by reason of omission or misstatement on this website.