Web Use Report November 2001

This is the third of bimonthly reports on Web use statistics for townofcary.org. The third major overhaul of the Web site was completed in July 2001, and statistics for this report reflect the topical focus of the site. However, reliable judgments about features and organization require additional months of comparison.

I. Summary of Activity

Web site activity during November 2001 was up nearly 4 percent over September. In November, the week of Nov. 5 was busiest with 36,489 requests for pages. The busiest day was Nov. 19 with 7,575 page requests. In descending order, the busiest days on average were Monday, Tuesday, Wednesday, Thursday and Friday. The least busy day was Saturday. The busiest hour on average was 3-4 p.m. The four most visited files remain unchanged from September. The fifth most-visited file in September, Meetings Calendar, did not make the most-visited list in November. Leaf collection was service or program that drew the most "hits" during November.

II. Vital Statistics


Average requests for pages per day – 4,718
Percent change from previous report – up 3.9 percent
Total requests for pages – 141,554 (30 days)
Total requests for pages previous month - 136,150 (30 days)


Number of hits by domain type


Unresolved numerical - 100%
Number of foreign countries visiting site - unavailable


Files Most Visited


(At least 500 requests, in descending order)
Job Opportunities
Search
Jobs second tier
Recreation second tier
Departments & Divisions
Site Index
News Releases, Media Advisories, Public Service Announcements
Agendas second tier
Contacts & Locations
Services second tier
Parks, Recreation & Cultural Resources home page
Employment Application
Current Projects second tier
Town Government second tier
New to Cary? second tier
Leaf Collection
Agenda & Minutes
Maps Online
Boards & Commissions
Community second tier
Current Agenda
Police home page
News second tier
Town Council
Special Events & Performances
Cary Connections (Town Hall This Week)
Services (S)
Planning home page
Leaf Map
About Cary
Police Recruitment


Special Interest Files


Maps Online (764 requests)
Utility Billing Online (330 requests)
Meetings in Real Audio (120 requests)
Programs in Real Video (118 requests)

Feedback

Assistant to the manager compiled 42 feedback messages during November 2001, plus 28 "spam" messages (mostly advertising).

Feedback messages included about a dozen complaints, at least nine suggestions or requests, at least nine questions, several "sales calls" from software vendors, and several compliments. Not all messages fit a category, and several were about various Town operations rather than Web content specifically.

Electronic Mailing List
Approximately 1,800 subscribers

III. Graphics



Contact

For more information call Mark Andrews, Public Information Specialist/Writer at (919) 462-3908 or email mandrews@ci.cary.nc.us

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