Web Use Report May 2002

This is the sixth of bimonthly reports on Web use statistics for townofcary.org. The first report was in July 2001.

I. Summary of Activity

Web site activity during May 2002 was the heaviest of any month tracked thus far. Usage has increased for five consecutive reports and is up significantly this year over the latter part of 2001. During May, the average daily request for pages was 11 percent greater than in March.

The busiest week began May 6. The busiest days were Wednesday, Thursday, Tuesday and Monday. The busiest hours were 10 a.m. until noon. Sunday was the least busy day.

The four most requested pages were Job Openings, Search, Employment second tier and Recreation second tier - the same as in recent reports. The Amphitheatre at Regency Park section was the most-visited Web section for a specific program or service.

II. Vital Statistics

Average requests for pages per day – 7,371
Change from previous report – 11 percent
Total requests for pages – 221,142 (30-day report)
Total requests for pages previous report - 204, 219 (31 days)

Files Most Visited

(At least 500 requests, in descending order)
Job Openings
Search
Employment second tier
Recreation second tier
Parks and Recreation home page
Site Index
Departments and Divisions
Amphitheatre at Regency Park
Contacts and Locations
Job Application
Services second tier
Agendas second tier
Current Projects second tier
New to Cary? second tier
Maps Online
Amphitheatre at Regency Park schedule
Town Government second tier
Special Events & Performances
Agenda and Minutes
2002 news releases
Quilt exhibit
Community second tier
Skate Park
Police Department home
Bond Park
News second tier
About Cary
Planning home
Town Council agenda
Planning and Zoning Board
Boards and Commissions
Town Council page
Engineering home
Human Resources home
Water Conservation
Parks and Recreation program brochure
Bronco-American Baseball League
Utility Billing Online
Police Department Recruitment
Parks and Recreation camps
Police Department records
Doing Business second tier
Cary Connections (Town Hall This Week)

Special Interest Files

Maps Online (1,230 requests)
Utility Billing Online (586 requests)
Meetings in Real Audio (160 requests)
Programs in Real Video (141 requests)

Feedback

The assistant to the manager compiled nearly 80 feedback messages during April and May 2002. These covered a wide range of Town operations. Web content issues included erroneous park directions (corrected), failure to add a "hot topic" (Traffic Calming) to the A-Z list (added) and a request for easier-to-find telephone numbers. (This is being evaluated although a Telephone Directory is in Site Index.)

Other comments included "home page a little too busy" and the point that one user's workplace did not allow visiting sites that used java, scripts or activeX controls. A reader said that "run-on" lines in newsletter e-mails made reading difficult. Another lamented that he could not fill out an application online rather than print it and fill it out. (This was a pdf file.)

Electronic Mailing List

1,902 subscribers

Graphics

 

JULY

SEPT

NOV

JAN

MAR

MAY

Average requests for pages daily

6,317

4,541

4,718

6,554

6,587

7,371

Total requests

for pages

195,829

136,150

141,554

203,176

204,219

221,142

Contact

For more information call Mark Andrews, Public Information Specialist/Writer at (919) 462-3908 or email mandrews@ci.cary.nc.us


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