To use 24-Hour Town Hall, simply enter the three digit code that corresponds to the message title you want to hear. You may select up to 4 messages during one phone call. Thank you again for calling 24-Hour Town Hall; we trust you will find it useful. Please enter the three digit code of your choice now.

The Americans with Disabilities Act of 1990 requires the Town to designate an ADA Coordinator to oversee the Town's ADA compliance efforts. Cary's Public Works Division Director serves as ADA Coordinator. The Act also requires the Town to provide individuals with disabilities equal access to Town programs, meetings, activities, and services. Modifications to Town policies and/or physical structures have been made for us to accomplish this.

For those interested in purchasing a Code of Ordinance book, the cost is $100.00 for the book plus $50.00 per fiscal year to receive the supplements to this code book.

For more information, call the Town Clerk's office at (919) 469-4011 or visit us online at www.townofcary.org.

For those interested in purchasing a Zoning Code, the cost is $70.00 plus $35.00 per fiscal year to receive the supplements to this book.

For more information, call the Town Clerk's office at (919) 469-4011 or visit us online at www.townofcary.org.

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Maps to Town Hall are available online at www.townofcary.org.

From I-40 West, take Exit 290 onto Highway 54/Chapel Hill Road. Turn left and continue west for 2 miles on Chapel Hill Road until you reach North Academy Street. DO NOT TAKE HIGHWAY 54 when it turns right. Stay on Chapel Hill Road until it intersects with North Academy Street. Turn left on to Academy Street and then turn left again at the next street, which is Ambassador Loop. The first right off of Ambassador Loop will bring you into the Town Hall parking lot.

From I-40 East, take Exit 287 onto North Harrison Avenue. Continue south on North Harrison about 3 miles to Chapel Hill Road. Turn left at the traffic light. Go one block to North Academy Street and turn right. Take the first left on to Ambassador Loop. The first right will bring you into the Town Hall parking lot.

From I-440 North, exit at Hillsborough Street and follow Hillsborough Street to Chapel Hill Road. Follow that to the intersection of North Academy Street and turn left. Take the second left, which is Ambassador Loop into the Town Hall parking lot.

From I-440 South, follow "Shopping Centers/Walnut Street" exit and turn left onto Walnut Street. Follow Walnut Street to where it intersects with Maynard Road and turn right. Go to East Chatham Street and turn left. Follow East Chatham Street to North Academy and turn right. Go across railroad tracks and turn right onto Ambassador Loop. Follow Ambassador Loop into parking lot.

From U.S. 1 and 64, take I-40 West and Airport Exit. Follow I-40 West to Exit 290. Take Exit 290 onto Highway 54/Chapel Hill Road. Turn left and continue west for 2 miles on Chapel Hill Road until you reach North Academy Street. DO NOT TAKE HIGHWAY 54 when it turns right. Stay on Chapel Hill Road until it intersects with North Academy Street. Turn left on to Academy Street and then take the second left at the next street, which is Ambassador Loop. 

Town Hall Campus is located at 316 N. Academy Street.

The Town of Cary’s Speakers Bureau demonstrates Cary’s commitment to increasing citizen awareness, understanding, and support of their local government.

Coordinated by the Public Information Officer in the Town Managers Office, the Town of Cary’s Speakers Bureau provides a pool of Town government professionals to speak in their area of expertise to businesses, civic groups, and other organizations.

Presentations can be tailored to fit most audiences, meeting lengths, and locations.

Tours of important Town facilities are also possible. There is no charge for these service.

Closing of Town Hall offices due to emergencies or inclement weather will be announced on the Town’s web site www.townofcary.org, and the Town’s government access channel, cable channel 11, as well as on local television and radio stations. Town Hall is closed on weekends and for the following holidays:

New Year's Day
Martin Luther King Jr.'s Birthday
Good Friday
Memorial Day
Independence Day
Labor Day
Veteran's Day
Thanksgiving Thursday and Friday
Christmas Eve and Christmas Day

Normal operating hours for most Town Departments are 8 a.m. to 5 p.m., Monday through Friday.

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The Cary Town Council is composed of the following:

Mayor: Ernie McAlister
Mayor Pro Tem, District C: Jack Smith
District A: Jennifer Robinson
District B: Nels Roseland
District D: Marla Dorrel
At Large: Michael Joyce
At Large: Julie Robison

Elected officials in Cary strongly support the local schools. They work with the School Board to ensure that Cary's voice is heard when different school-related issues come up.

However, the Cary schools are part of the Wake County School System. An elected county-wide school board makes decisions regarding school locations and operations.

The Town of Cary has eight Boards and Commissions. Citizens who serve on these boards and commissions are volunteers who perform a community service using their skills, interests and initiatives to make a difference. Each board and commission is unique in its membership size, responsibilities, terms of office, and meeting schedules.

A listing of the boards and commissions and their schedules now follows. Unless otherwise stated, all meetings are held on the Town Hall Campus at 316 North Academy Street:

Economic Policy Commission: Meetings are held on the fourth Thursday of each month at 12 noon. The meetings take place in the upper conference room of Building B.

Information Services Advisory Board meetings are held on the fourth Thursday of each month at 5:00 p.m. The meetings take place in the front conference room of Building A.

Parks, Recreation & Cultural Resources Advisory Board meetings are held the first Monday of each month at 5:15 p.m.. The meetings take place at 111 James Jackson Avenue, Suite 200.

Planning and Zoning Board meetings are held the third Monday of each month. The meetings are held at 7:30 p.m. in the Town Council Chambers in Building A

Sister Cities Commission meetings are held the third Thursday of each month at 7:30 p.m.. The meetings take place in the upper conference room of Building B.

Utility Board of Adjustment meetings are scheduled as needed. Public notice will be prepared at least 48 hours in advance of meetings.

Zoning Board of Adjustment meetings are held the second Monday of each month at 7:30 p.m. The meetings take place in the Town Council Chambers in Building A.

The Cary Planning and Zoning Board meets the third Monday of each month. Meetings are held at 7:30 p.m. in the Town Council Chambers in Building A, Town Hall Campus, 316 North Academy Street. Their meetings are cablecast live on the Town’s government access channel, cable channel 11.

The Planning and Zoning Board makes recommendations on rezonings, subdivisions and site plans. The Board also reviews recommended changes to the Town's Comprehensive Growth Plan. The Planning and Zoning Board has 10 members, all appointed by the Town Council. If you want information about applying to the Planning and Zoning Board, please contact the Town Clerk at (919) 469-4011. That's (919) 469-4011.

Additional information about the activities of the Board is available from the Planning Department in Building B at Town Hall Campus, or by calling (919) 469-4082. That's (919) 469-4082.

If you would like information about the Planning & Zoning Board agenda enter 175, or for information about recent actions, enter 176.

Town Council meetings are regularly held on the second and fourth Thursday of each month at 6:30 PM, with the exception of the months of November and December when the meetings are held on the second Thursday only. The meetings take place in the auditorium located in Building A on the Town Hall Campus, 316 North Academy Street. . Their meetings are cablecast live on the Town’s government access channel, cable channel 11.

Special meetings are held as needed.

For further information regarding Council meetings, please call the Town Clerk at (919) 469-4011. That number again is (919) 469-4011.

Cary utilizes the Election and Run-Off method of Election. The Election is in October of each odd year, with a run-off election, if necessary, in November. Council elections are held every 2 years for staggered terms, and the Mayoral election is held every 4. The terms of council members and the Mayor begin at the first Council meeting in December following their election and continue for a term of four years.

The Mayor and At-Large Council members are elected by the Cary citizens at large. The Council members representing Districts A, B, C and D are elected by citizens who reside in the same district.

The Mayor presides over Council meetings and is the recognized head of the city government for all ceremonial purposes. The Council chooses the Mayor Pro Tern from its membership by majority vote. The Mayor Pro Tern, in the absence of the Mayor, performs the duties of the Mayor and fills the vacancy of the Mayor, if it should occur, for the unexpired portion of the term.

To run for a seat on the Town Council, a person must be eligible to vote in the Town of Cary. To run for a district seat, persons also must reside in that particular district.

If you have any questions, call the Town Clerk's office at (919) 469-4011. That number again is (919) 469-4011.

The Town of Cary has made substantial changes to its annexation policies recently. Currently, the town is not accepting voluntary annexation petitions from residentially-used and/or residentially-zoned properties. However, this policy is currently under consideration, and interested parties should contact the Planning Department for more information.

Annexation petitions are available in Building B on Town Hall Campus at 318 North Academy Street. For more information, call (919) 460-4980 from 9 a.m. to 5 p.m. That number again is (919) 460-4980 or visit us online at www.townofcary.org.

The Town of Cary maintains a list identifying the location and number of approved apartment sites to be built in Cary. Call (919) 469-4082 for a copy of the list. That number again is (919) 469-4082.

The Cary Zoning Ordinance establishes the minimum building setbacks for development within Cary and its zoning jurisdiction. Certain types of buildings or structures may be allowed to encroach into required setbacks. Allowable encroachments include:

Open decks without a roof, patios, and detached accessory structures, such as garages and storage sheds, are allowed to be built to within five feet of the side or rear property lines, or to within five feet of a recorded buffer.

Building overhangs are allowed to encroach one and a half feet into a required setback.

Chimneys, covered porches, bay windows, and similar features are allowed to encroach three feet into a required setback.

No structures or structural encroachments are allowed into an easement or a recorded buffer.

Setbacks for the principal structure on a property vary throughout Cary, depending on which zoning district or development the property is located in. For specific information on the setbacks for residential lots or to find out if you have a buffer or easement on your property, please contact the Inspections and Permits Department at (919) 460-4981 or (919) 460-4976. For information on setback requirements for non-residential development, please call the Planning Department at (919) 469-4381 or (919) 469-4342, or visit us online at www.townofcary.org.

The Town’s Comprehensive Plan is the document that defines Cary's long-range intentions regarding the nature and direction of future development. It consists of several volumes, or elements on such topics as growth management, land use, transportation, affordable housing, open space and historic resources, community facilities, and urban design.

Adopted by the Town Council after a series of public meetings and a public hearing, the Comprehensive Plan establishes policy for evaluating choices about the physical development of Cary.

Copies of the Comprehensive Plan can be reviewed or purchased in the Planning Department in Building B on Town Hall Campus at 316 North Academy Street. The number to call for information is (919) 469-4082. That number again is (919) 469-4082.

Conditional use zoning is a special type of zoning that involves the use of zoning conditions to specify restrictions or enhancements that will apply to a particular piece of property.

Applications for conditional use rezoning requests, as well as information on existing conditionally zoned properties are available in the Planning Department, located in Building B, Town Hall Campus, 316 North Academy Street. The Department phone number is (919) 469-4080. That number again is (919) 469-4080.

Outside and adjacent to much of Cary's corporate limits is an area designated as Cary's Extraterritorial Jurisdiction or ETJ. This land is not within Cary's corporate limits; however, all development within the ETJ must meet Cary's development ordinances.

If you have a question whether an address or property is within Cary's corporate limits, please call the Planning Department at (919) 469-4080 from 8 a.m. to 5 p.m. Monday through Friday. That number again is (919) 496-4080.

The Planning Department has on display and available for purchase maps showing Cary's corporate limits and Extraterritorial Jurisdiction. If you would like to see these maps or purchase a copy, the Planning Department is located on Town Hall Campus at 316 North Academy Street in the upper level of Building B.

For further information regarding this or other services of the Planning Department, please consult your directory for assistance or call (919) 469-4082 from 8 a.m. to 5 p.m. Monday through Friday. The number again is (919) 469-4082.

All family daycare homes, large daycare homes and daycare centers, as defined by the State of North Carolina, must meet the applicable requirements of the North Carolina State Building Code prior to licensure. For additional information on establishing a new daycare facility, contact the Inspections & Permits Department at (919) 469-4340.

To schedule an annual fire inspection for re licensing of a daycare facility, contact the Cary Fire Department Risk Management Division at (919) 469-4056.

The population within the Town of Cary 's corporate limits was estimated at 107,472 in January 2004..

Fire exits are designed to provide continuous and unobstructed means of getting out of a building. An exiting system in any building may include intervening aisles, doors, doorways, gates, corridors, exterior exit balconies, ramps, stairways, smoke proof enclosures, horizontal exits, exit passageways, exit courts and yards. Required exit doors must not be locked when a building is occupied.

All exiting requirements are described in the North Carolina State Building Code. If you have any questions about your exiting system, call the Inspections & Permits Department at (919) 469-4340 or the Fire Department at (919) 469-4056. Those numbers again are (919) 469-4340 and (919) 469-4056.

The Town of Cary planning staff is responsible for the planning and management of Cary's current and long range growth and development through sound urban planning practices in partnership with the citizens of Cary.

Located in building B on the Town Hall Campus, 318 North Academy Street, the Planning department can provide assistance and information regarding land use, zoning, rezoning, and conditional use zoning of property; development criteria; property annexation; sign permits; community appearance; ordinances concerning development; long range planning; the site and subdivision process, and code enforcement. Staff also periodically updates the Town's Comprehensive Growth Plan which includes the land use plan.

For further information, please call (919) 469-4082 from 8 a.m. to 5 p.m. Monday through Friday, or visit us online at www.townofcary.org.

Your house and business numbers should be clearly posted so that fire and police can locate you during an emergency.

The Town of Cary requires that every property owner provide and display correct address numbers as assigned by the Town of Cary. For residential property, numerals are required to be 3 inches high except that multifamily property involving more than one primary building must be 6 inches high. Commercial property must display 6 inch numbers. All numbering is required to be visible and legible from the street and must be in a contrasting color to its background.

Whenever a building is more than 50 feet from the street or when the entrance is not visible from the street, the number should be placed at a suitable location that is easily discernible from the street.

If you are unsure of your correct street address, call the Inspections & Permits Department’s Addressing Specialist at (919) 460-4976.

Housing complaints are investigated by the Inspections & Permits Department. Complaints are initiated by calling (919) 469-4376 or by dropping by our office in Town Hall building b, 318 North Academy Street.

The complaint is investigated as to whether the property is in violation of the Town of Cary’s Minimum Housing Standards or is unsafe per the North Carolina State Building Code.

If you have questions, please call (919) 469-4376 for assistance in any minimum housing related matter. That number again is (919) 469-4376.

Both state and local laws define a Junked Motor Vehicle as one that does not display a current legal license plate, and:

Does not operate under its own power; or
Is partially dismantled or wrecked; or
Is more than 5 years old and appears to be worth less than $100.

A Nuisance Vehicle is or has the potential for becoming a health or safety hazard to the general public. Such a vehicle may be up on blocks, have exposed jagged metal parts or broken glass, or may provide a haven for pests such as rats or snakes.

If you wish to report a suspected violation of the Junk Car Ordinance and the vehicle is on a public street, please contact the Cary Police Department at (919) 469-4012.

If you wish to report a suspected violation of the Junk Car Ordinance and the vehicle is located on private property, please contact Planning Department at (919) 469-4082 or (919) 469-4044. Those numbers again are (919) 469-4082 or (919) 469-4044.

Maximum occupant capacity must be posted by the owner of a building or premise that accommodates any function classified as an assembly occupancy. Examples of functions covered by this requirement include, but are not limited to, restaurants, theaters, game rooms, auditoriums, cafeterias, meeting room and gymnasiums.

Occupancy placards are issued by the Inspections & Permits Department.

For more information or to schedule an inspection, please contact the Inspections & Permits Department at (919) 469-4340 between 8 a.m. and 5 p.m., Monday through Friday. The number again is (919) 469-4340.

A property plat shows the boundaries and easements of your property as recorded with the Wake County Register of Deeds. If you are planning any changes to recorded property lines or easements on your property within the Town of Cary, you need to submit a new property plat for approval and the appropriate review fee to the Town's Inspections and Permits . The property plat must be prepared by a registered surveyor and will be recorded with Wake County Register of Deeds. For additional information please call the Inspections and Permits Department at (919) 460-4976. That's (919) 460-4976.

Are you planning an addition or other kind of exterior structural improvement to your home in Cary? When you apply for a building permit, you will be required to submit a plot plan showing these improvements to the Town for approval.

If you are missing the plot plan to your Cary property, you can call the Wake County Register of Deeds at (919) 856-5495 for information. That number again is (919) 856-5495.

Frequently requested publications are available for purchase in the Planning Department. Zoning maps at a scale of one inch equaling 2,000 feet are available for $5.00 per copy.

Microfilm copies of site and subdivision plans on file with the Department are available at 36 cents per copy. Xerox copies of plans on bond paper range from 36 cents to $1.08 per copy depending on required paper size. Standard and legal size Xerox copies are $0.03 per copy.

Please call the Planning Department regarding the availability of the following publications: The Town of Cary Land Use Plan is 25 dollars. The Growth Management Plan, Affordable Housing Plan, and the Town Center Area Plan are all 8 dollars each., These and many other reports are available free of charge from our website at www.townofcary.org.

If you would like to obtain a copy of the Town of Cary's Code of Ordinances, please contact the office of the Town Clerk at (919) 469-4011. That number again is (919) 469-4011.

For further information regarding these or other services of the Planning Department, check our website at www.townofcary.org or please call (919) 469-4082 from 8 a.m. to 5 p.m. Monday through Friday. The number again is (919) 469-4082.

The Planning Department is located on Town Hall Campus at 318 North Academy Street in the lower level of Building B.

A rezoning is required when a property owner proposes to use his land for purposes other than those permitted by the current zoning classification. The request is reviewed by the Planning Department staff and other Town agencies. The Planning and Zoning Board makes a recommendation on each request with the final determination being made by the Town Council.

First, a meeting should be scheduled with a Planning Department staff member to discuss the proposal in detail and to receive staff suggestions on how to proceed. This may be done by calling the Planning Department at (919) 469-4085 or (919) 469-4080.

The applicant must submit a completed rezoning application, maps, and the processing fee.

The application is reviewed by the Planning Department. The Department then notifies adjacent property owners, Town departments, the Planning and Zoning Board and the Town Council of each request. The time, date and place of the public hearing is advertised in local newspapers. A sign is posted at the potential site indicating existing and proposed zoning.

The Town Council considers each request at a joint public hearing with the Planning and Zoning Board. The applicant and the general public may present information to the Town Council which forwards the request to the Planning and Zoning Board for review. At the Planning and Zoning Board meeting, the Planning Department submits a recommendation for each request. The Planning and Zoning Board will vote and send its decision to the Town Council.

After the Planning and Zoning Board makes a recommendation, rezoning requests are heard by the Town Council at another meeting.

The Town Council takes final action on the request. The request may be approved as submitted; approved with conditions; denied or deferred to a later meeting. If the request is approved, the property owner may proceed with development plans, taking into consideration any conditions which may have been imposed by the Council.

If you have further questions about the rezoning process, call the Planning Department at (919) 469-4080 or (919) 469-4085. Upon request, a brochure describing the rezoning process will be mailed to you.

Adjacent property owners can submit written protest petitions to a rezoning request. Adjacent property owners are those who own 20 percent or more either:

• of the area of the lots included in a proposed amendment;
• of those lots immediately adjacent or on either side extending 100 feet there from; or
• of those lots directly opposite extending 100 feet from the street frontage of the rezoning.

If you would like a copy of the protest petition form, call the Town Clerk at (919) 469-4011. That number again is (919) 469-4011.

The Cary Sign Ordinance prohibits certain types of signs and their locations. These restrictions include the following:

No signs are allowed on telephone or power poles. No signs are allowed in the right of way, except for official government signs or notifications.

Banners are prohibited except for the grand opening of a business or a noncommercial special event only and then by a permit valid for thirty days.

Neon signs are not allowed on the outside of a building or in windows where the signs are directed to the public outside the building.

Portable, temporary signs are prohibited, including off premise realtor and "For Sale By Owner" signs. Signs advertising a property for sale which are located on that property are allowed.

Yard sales are an allowed exception. If you are planning a yard or garage sale, you may post one sign on your property and a second sign on a different property, such as at the entrance to your subdivision or at the nearest major intersection but do not place any sign in the right of way (either public or private, or on common property). The Sign Ordinance does prohibit yard or garage sale signs from being posted on telephone or power poles and it does require such signs to be removed after the event by the persons holding the sale.

For information on other residential and nonresidential sign requirements or to report a suspected sign violation, please call (919) 469-4342 or (919) 469-4044.

The Sign Ordinance also establishes certain allowances for permanent signs on all COMMERCIAL SITES IN Town and within the Town’s zoning jurisdiction. A single tenant business (that is, one business in a building on a lot by itself) has a different set of sign criteria than a business located in a shopping center or other multi-tenant site. For specific information on sign allowances for a particular site and permit applications, please contact the Planning Department at (919) 469-4082 or visit us online at www.townofcary.org.

Non-residential site plans can be approved by the Planning Departments Plan Review & Design Division upon recommendation of the Development Review Committee if all requirements in the Unified Development Ordinance have been met. Non-residential site plans that seek allowable reductions from the requirements of the Unified Development Ordinance must be approved by the Town Council.

Residential Subdivisions may be approved by the Town Council if all ordinance requirements are met.

Review schedules are available on the Town’s web site.

The Planning Department can provide you with site plan applications, schedules and checklists. For more information call (919) 469-4082 or visit us online at www.townofcary.org.

Subdivisions are approved by the Town Council.

The process for subdivision approval begins as a Town Council submittal. The plans are reviewed by the Development Review Committee. After review, subdivision plans are forwarded to the Planning and Zoning Board and the Town Council This process usually takes 4-5 months. Subdivisions may be approved in less of a time frame if all conditions of the Land Development Ordinance have been met and the Town Council agrees.

The Planning Department can provide subdivision applications and approval schedules. If you would like more information regarding the subdivision approval process, call (919) 469-4082. That number again is (919) 469-4082.

Most existing residential subdivisions, planned unit developments, multi-family development, and nonresidential development within Cary's corporate limits and Extraterritorial Jurisdiction have site or subdivision plans recorded on microfilm at the Town of Cary Planning Department. To inquire whether a site or subdivision plan is on file, please contact the Planning Department 's Plans Facilitator at (919) 319-4583 from 7:45 a.m. to 4:45 p.m. Monday through Friday. That number again is (919) 319-4583.

If you would like to obtain a copy of a particular plan in the microfilm files or to review a plan on file during business hours, the Planning Department is located on Town Hall Campus at 318 North Academy Street in the lower level of Building B. A fee of $4.00 per plan sheet copy will be charged by the Town of Cary for copying services.

All private residential swimming pools in Cary are required to have a fence around either the pool area or the entire back yard for security. This requirement applies to both in-ground and above-ground pools having a depth greater than 18".

This fence is to meet the following requirements:

Permits are not required for swimming pool fences but a permit is needed for Electrical bonding on in-ground pools and for new decks built in the pool vicinity. A plot plan must be reviewed and approved by the Planning Department. For further information, please call (919) 469-4082 or (919) 469-4044. For Information on the permit process, please call Inspections and Permits at (919) 469-4340.

A Variance is requested by a citizen in a specific case where the citizen thinks that the strict enforcement of a zoning code requirement would cause an unnecessary or unusual hardship.

A Special Use Permit allows a land use not normally permitted in a zoning district. These uses are listed in the zoning ordinance and can be approved by either the Town Council (for Major Special Uses) or the Zoning Board of Adjustment (for Minor Special Uses) after meeting specific conditions.

Requests for Variances and Special Use Permits are heard by the Cary Zoning Board of Adjustment.

Citizens can request an Administrative Appeal with the Zoning Board of Adjustment to review a particular decision or ruling made by Town Staff in interpreting a section of the zoning code. The Board may reverse, modify, or uphold the Town's decision.

State and local laws require that three types of public notification take place for each application - a legal ad in a local newspaper, a sign posted in the front yard of the subject property, and notification letters mailed to all property owners within 100 feet of the subject property. These notification are intended to advise all interested parties of the application request, as well as the date, time, and place of the hearing so that all interested parties have an opportunity to be heard.

The Board of Adjustment meets at 7:30 p.m. on the second Monday of each month in the Auditorium at Cary Town Hall, 316 N. Academy Street.

For information on filing an application before the Board, please contact the Planning Department at (919) 469-4082.

Wake County Parcel Identification Numbers are required on all Planning Department permits and applications. To obtain the most current parcel identification number for a particular property or tract, please contact Wake County Geographic Information Services at (919) 856-6370 or the Wake County Tax Assessor's Office at (919) 856-5400. Again, those numbers are (919) 865-6370 and (919) 856-5400.

The Planning Department can assist you with information regarding Town of Cary ordinance requirements concerning zoning, land use, and development. For additional information, please contact the Planning Department, or consult your directory for further assistance. You may call the Planning Department at (919) 469-4082 from 8 a.m. to 5 p.m. Monday through Friday. The number again is (919) 469-4082.

The Planning Department is located on Town Hall Campus at 318 North Academy Street in the upper level of Building B.

If you would like to obtain a copy of the Town of Cary's Code of Ordinances please contact the office of the Town Clerk at (919) 69-4011, or review the Code online at www.townofcary.org.

Building a house in Cary does not have to be complicated.

Although homeowners may serve as the contractor for their own home, a State Registered contractor is recommended to coordinate all phases and types of construction. A building permit must be obtained from the Inspections & Permits Department located in Building B on Town Hall Campus. Hours are Monday through Friday, 8 AM to 5 PM. Before issuing a building permit, a completed application packet along with two sets of plans must be submitted for review and approval. Please allow 4 working days for this process.

After approval, permits for building, plumbing, mechanical and electrical systems of a new dwelling may be issued.

Inspections are required on all permits issued by the Inspections & Permits Department . After all inspections have been completed and finalized, a Certificate of Occupancy will be issued so that the new dwelling may be occupied.

For more information on building a house, please call the Residential Plans Examiner at (919) 469-4384 That number again, (919) 469-4384 . Or come by the office and request our brochure entitled "Building or Buying a New Home."

BUILDING INSPECTIONS

Building inspections are required after obtaining building, electrical, plumbing, or mechanical permits. There are five basic types of building inspections required in new construction: footing inspections, foundation inspections, framing inspections, insulation inspections, and final inspections. The electrical, plumbing, and mechanical basic inspections consist of rough-in inspections and a final Inspections. There are other types of required inspections, depending on the type of construction.

Inspections may be scheduled by calling the Inspections & Permits Department’s automated scheduling system, which is available 24 hours a day at (919) 462-3800.

A building permit is required for the construction of decks and fireplaces. The minimum permit fee is $ $60 or 15 cents per square foot.

The permit fee for constructing a fireplace is included in the cost of building a new home. A pre-fab fireplace must be installed in accordance with the manufacturer's specifications, and it must be approved by a nationally recognized testing agency.

A masonry fireplace must be constructed in accordance with North Carolina State Building Code requirements.

For other types of residential construction, such as decks and additions, two complete sets of plans must be submitted to the Inspections & Permits Department to identify such items as typical wall sections, foundation plan, and floor elevations. All existing and proposed structures must also be shown on a plot plan or survey for the property.

Other questions involving this type of construction may be answered by calling the residential plans examiners at (919) 469-4384. That number again, (919) 469-4384.

A permit is required for commercial or residential demolition. Prior to obtaining the permit, you must have a written release from the utility company that services have been disconnected and you must have an asbestos exemption certificate where applicable.

The fee is $50 per trade for demolition permits. For more information please contact the Inspections & Permits Department at (919) 469-4340. That number again, (919) 469-4340. If you are planning to demolish a building in downtown Cary, please contact the Planning Department at (919) 469-4342. The Zoning Code requires that the Town Council be advised of a pending demolition in certain parts of downtown Cary prior to the release of the demolition permit.

When replacing or adding to a residential driveway and apron, a permit is required for the work being done in the public right-of-way and may be obtained from the Inspections & Permits Department. The Inspections & Permits Department does not, however, oversee work performed in the right-of-way involving curb, gutters and storm drains. For more information please call the Engineering Department at (919) 469-4030. That number again is (919) 469-4030.

New residential driveway permits are issued as part of the building permit by the Inspections & Permits Department. The fee is $50. For more information please contact the Inspections & Permits Department at (919) 469-4043 or the Engineering Department at (919) 469-4030. Those numbers again are (919) 469-4043 or (919) 469-4030.

Electrical permits are required for the installation of new electrical service equipment, existing service relocation, service increases, as well as interior and exterior fixed appliances and equipment connections.

A minimum electrical permit fee is $50.

An electrical permit or fee information may be obtained at the Inspections & Permits Department located in Building B on Town Hall Campus; or by calling (919) 469-4340. That number again is (919) 469-4340.

Building permits are required to erect, enlarge, alter, remove, demolish or repair a structure in the Town of Cary. This includes everything from certain storage sheds, decks and garages to commercial construction, signs and additions.

Electrical permits are required for the installation of new electrical service equipment, existing service relocations, service increases, as well as fixed appliances and equipment connections.

Mechanical permits are required for the replacement, repair or alteration of mechanical systems in structures. This includes gas lines, gas logs, gas lights, gas grills, propane tanks, and associated piping for flammable liquids.

Plumbing permits are required for all plumbing work including water service, drains, water mains, sewage disposal systems, and related fixtures and appliances.

Permit fees vary according to the type of construction or work permitted. The minimum permit fee is $50. The basic permit fee for all new residential construction is $185.00 or 15 cents per square foot for all area under roof. The basic permit for commercial construction is $185.00 or 10 cents per square foot. Building permit fees will vary for other structures such as signs, tents, decks and mobile homes.

For new residential construction, the minimum permit fee for an electrical, plumbing, or mechanical permit is $50.00 or 4 cents per square foot. For new commercial construction, the minimum permit fee for an electrical, plumbing, or mechanical permit is $60.00 or 3 cents per square foot.

When there is a new tenant and/or owner moving into a previously occupied commercial space, a permit is required. A fee of $$185.00 or 10 cents per square foot, whichever is greater, is charged for the building permit, and $$60.00 or 3 cents per square foot each for an electrical, plumbing or mechanical permit.

Requests for inspections may be made after the permit has been issued.

For further information, call the Inspections & Permits Department, Monday through Friday between Sam and 5pm, at (919) 469-4340. That number again is (919) 469-4340.

A mobile home can be located in an existing mobile home park, if it has a building permit from the Inspections & Permits Department. Mobile homes also are allowed on a temporary basis, from 4 to 8 years, on property which is zoned R-30 or R-40, but then only with an approved Minor Special Use Permit from the Zoning Board of Adjustment, an approved well and septic tank permit from the Wake County Health Department, and a building permit from the Inspections & Permits Department.

The base fee for a mobile home permit is $90, which covers the cost of the building, electrical and plumbing portions of the permit. If the mobile home has central air conditioning, a new furnace, or heat pump, a mechanical permit is required. This costs an additional $30.

For information on applying for a Minor Special Use Permit or to see if a site is properly zoned for a mobile home, you may contact the Planning Department at (919) 469-4342. For information on applying for a building permit for a mobile home, you may contact the Inspections & Permits Department at (919) 469-4340. If you need information on applying for a well and septic tank permit, please contact the Wake County Health Department at (919) 250-4350.

The Town of Cary's Planning Department, located in Building B on Town Hall Campus, handles most site plans and site inspection work. To occupy new commercial premises in the Town of Cary, you have to apply for a building permit in the Inspections & Permits Department The Inspections & Permits Department and the Fire Department perform most of the actual inspections.

For more information, call the at (919) 469-4082 That number again is (919)469-4082.

A Special Use Permit must be reviewed by the Board of Adjustment or Town Council. Uses which require special use permits are outlined in the Cary Zoning Ordinance.

A major special use permit involves a public hearing and is reviewed by the Town Council. A minor special use permit involves a hearing and is reviewed by the Board of Adjustment, unless the minor special use is associated with the site plan in which case the special use becomes a major special use and would be reviewed by the Town Council. The approval process for a major special associated with a site plan usually takes 4 ½ to 5 months. Otherwise it takes 30 to 60 days to obtain a special use permit.

An example of a major special use would be large day care homes.

Special use permit applications can be obtained in the Planning Department, located in Town Hall Building B. The phone number is (919) 469-4082. That number again is (919) 469-4082.

For additional information on the special use permit process, contact the Planning Department at (919) 469-4082.

A building permit is required to build or install a storage shed over 120 square feet in area. To obtain a building permit, please come to the Inspections & Permits Department on Town Hall Campus, and bring a site plan showing lot size, all existing buildings and their distances from the property lines, the location of the proposed construction, as well as two sets of building plans to include with a permit application.

The fee for a storage shed permit is $60.00 or 15 cents per square foot.

Storage sheds are not allowed in a front setback and all storage sheds, regardless of size, must meet setback requirements.

If you have any questions regarding the construction of a storage shed, please call the Inspections & Permits Department at (919) 469-4384. If you have questions pertaining to setback requirements or if you wish to report a violation, please call the Planning Department at (919) 469-4342. Again, for information on storage shed permits please call (919) 469-4384; for setback information, please call (919) 469-4342.

Construction inspection results are available 24 hours a day on the Town's interactive voice response system. Inspections results are updated throughout the day. Call (919) 462-3800 to use the system and follow the instructions given by the operator. You will need your permit number in order to access any information.

The automated system reads back the last three inspection results, starting with the most recent. Then it reports the type of inspection; the result; whether approved or disapproved; and the date inspected.

You also are able to hear the results of previous inspections, or inspections on other permits by following the instructions. Call (919) 462-3800 and follow the instructions given by the operator.

All development plans and subsequent fees are submitted to the Inspections & Permits Office, located in Building B of Town Hall. This includes building permits, site plans, subdivision plans, sign permits, variances and rezoning requests. Most submittals require a fee that must be paid to the Permit Office when applying.

If you have questions about submittals and fees, call the Inspections & Permits Department at (919) 469-4340. That number again is (919) 469-4340.

The Cary Police Department must be notified at least 7 days in advance if a neighborhood wants permission to close or block a street for the purpose of having a gathering of neighbors. Since several Town ordinances must be complied with, it is highly recommended that neighborhoods call several weeks in advance to be sure plans are acceptable. There are some streets in Cary that cannot be blocked.

A representative from the neighborhood should prepare a short letter stating the date, time, location and other pertinent information concerning the party. Each resident within the blocked section of the street must sign the letter indicating their compliance to cease driving their vehicles in the blocked area on the date and time listed. This letter must be presented or mailed to the Police Department at least 7 days in advance of the party.

For more information on Block party permits, call the Cary Police Department at (919) 469-4322. For information on Special Permits call (919) 460-4901. Both these numbers can be contacted Monday through Friday, from 7:30 a.m. until 4:30 p.m.

Town ordinance does not require bicycles to be licensed. However, there are numerous ways that you can mark your bicycle for identification purposes. Engraving your North Carolina driver's license number onto the frame will help the police trace the bicycle back to you if it is lost or stolen.

The Cary Police Department requires bicyclists under the age of sixteen to wear a safety helmet. For more information on bicycle identification or safety, call the Cary Police Department at (919) 469-4324. That number again is (919) 469-4324.

If you are a new resident of North Carolina, you must apply for a State Driver's License, obtain a new title and registration for your vehicle and obtain State license plate within 30 days after you move here.

You can get a driver's license at a local branch of the Department of Motor Vehicles. The branch in Cary is located in the municipal parking lot between North Academy Street and Harrison Avenue in downtown Cary. It shares space with the Cary Depot and is directly across the railroad tracks from the Cary Chamber of Commerce. The telephone number is (919) 468-0319. Again, the telephone number is (919) 468-0319.

To get a NC driver's license you need to have proof of identity or an out-of-state license and proof of liability insurance, and also have a social security card with you at the DMV.

Title and registration plates may be processed at an outlet located in South Hills Mall on Buck Jones Road in Cary. The telephone number is (919) 469-1444. The number again is (919) 469-1444.

To apply for a "Going out of Business Sale License", as required by the North Carolina General Statute, please contact the Town Clerk's office at (919) 469-4011. Again, that number is (919) 469-4011.

The Town of Cary requires that any person or company doing business by maintaining a business location within the Town; by soliciting business within the Town; or by picking up or delivering merchandise or performing services is required to get a Privilege license.

Privilege licenses are required before a business starts operation and are renewable each year by June 30. The amount to be paid depends on the type of business.

The Finance Department is open from 8 a.m. to 5 p.m. Please call 
(919) 460-4952 for further information or visit us online at www.townofcary.org.

Any business operating out of a home must have a Privilege License and be in compliance with the Ordinance for Home Occupation in the Town Cary.

The main goal of the Home Occupation Ordinance is to insure that the residential appearance and enjoyment of the neighborhood are not affected by the operation of a business in a private home. To that end, the Ordinance limits how much of the home can be used for a business and also prohibits, among other things, the outside storage and display of goods related to the business, signs in the yard, retail or wholesale sales taking place at the home, and the creation of excessive noise, smoke, electrical interference, or other types of disruptions.

In order to apply for a position with the Town you must fill out and sign a Town of Cary Application and turn it into the Human Resources Department no later than 5 p.m. on the vacancy closing date. Applications can be downloaded from the website or obtained from the Human Resources Department at 100 Charlie Gaddy Lane, behind the Cary Library. A complete application may be supplemented with a resume. Employment applications are accepted for announced vacancies only. If you are interested in a position that is not on our Job Opportunities List you can complete an Employment Interest Card. This will allow us to notify you if the position becomes available within the next six months. Employment Interest Cards are available on our website or at the Human Resources Department.

Following the vacancy closing date , applications are screened. Applications reflecting the most suitable background according to the advertisement are forwarded to the appropriate department.

Due to the volume of applications received, only applicants which the hiring department desires to interview will be contacted. Status of a position can be checked by listening to code # 284 or by visiting our Recruitment Status Listing on the website.

Applications are accepted in the Human Resources office Monday through Friday, 8 a.m. to 5 p.m. at 100 Charlie Gaddy Lane, directly behind the Cary Library.

Applicants for safety sensitive or high risk positions must agree to a drug screen.

The Town of Cary is an Equal Opportunity Employer by law and an Affirmative Action Employer by choice.

If you have specific questions concerning our application procedure, please call Human Resources at (919) 469-4070 or visit us online at www.townofcary.org.

The Town of Cary recruits candidates for employment in a wide variety of jobs. The greatest number of jobs are in the areas of clerical, labor, skilled trades, and uniformed Public Safety. Vacancies are posted in the Human Resources Department, 100 Charlie Gaddy Lane, online at www.townofcary.org and are sometimes advertised in the newspapers, professional journals and association websites. Occasionally, competition for promotional opportunities is confined to members of the Town workforce. Therefore, these opportunities are not advertised for the general public.

Applications for employment are accepted only for positions which are currently vacant and under recruitment. Applications are guaranteed consideration if received by 5 PM on the closing date.

Please call 319-4500, extension 283 for current information.

Please call 319-4500, extension 284 for current information.

Contact the North Carolina Employment Security Commission for information about unemployment eligibility or available benefits. The local branch office is located in Chatham Square Shopping Center. The telephone number is (919) 469-1406. That number again is (919) 469-1406.

APPLIANCE REMOVAL AND DISPOSAL

As a result of a State ban on appliance disposal at landfills, all "white goods" must be recycled. In Cary, you can recycle used appliances three ways: 1) Take them to the Wake County Multi-Material Facility located off of Hwy 55 south, The telephone number is (919) 387-2126; 2) Take used appliances to the Citizen Convenience Center located at 313 N. Dixon Ave., where a hauling fee will be billed within 30 days; or, 3) Solid Waste Management crews will collect the appliance at the curbside for a fee which covers collection and hauling costs. To schedule curbside appliance collection, call the Public Works & Utilities Department at (919) 469-4090. A recorded message may be left after business hours.

BULKY TRASH COLLECTION

Residents can dispose of bulky trash items free of charge at the Citizen Convenience Center, located at 313 North Dixon Avenue.

The most common examples of bulky trash items are: large televisions, furniture, grills, wheel barrows, bicycles and swing sets.

Residents also may have these materials picked up for a small fee. These items must be collected by a specially equipped truck, since they may damage the compactors on the regular garbage trucks. Call the Public Works & Utilities Department at (919) 469-4090 to arrange pick up service. That number again is (919) 469-4090. A recorded message may be left after business hours.

CHRISTMAS TREE COLLECTION

COMPOST PILES

The Town of Cary encourages all citizens to start their own backyard composting pile. Composting uses the natural process of decay to produce a rich soil additive. Leaves, grass clippings, weeds and other yard trimmings as well as kitchen scraps, except meat and dairy products, can be composted. Composting can help reduce waste by almost 20 percent, which can save valuable tax dollars and natural resources.

Compost piles must be turned occasionally to allow air circulation and to avoid odor problems. Call the Public Works & Utilities Department at (919) 469-4090 for further information about setting up a compost pile. That number again is (919) 469-4090. A recorded message may be left after business hours.

CITIZEN CONVENIENCE CENTER

Cary residents can use the Citizen Convenience Center, located at 313 North Dixon Avenue, for disposal of residential solid waste. Each customer must sign in with the attendant prior to dropping off acceptable items. Containers are available for trash, yard waste, appliances and other recyclables. No household garbage, soil, rocks, building materials or industrial waste are allowed.

The operating hours for the Citizen Convenience Center are: Monday through Wednesday, 8 a.m. to 5 p.m.; Thursday and Friday, 8 a.m. to 8 p.m.; Saturday and holidays, 8 a.m. to 6 p.m.; and Sunday, 1 p.m. to 6 p.m.

For information about recycling collection at the Citizen Convenience Center refer to message 321.

Call the Public Works & Utilities Department at (919) 469-4090 for further information. A recorded message may be left after business hours.

CURBSIDE TRASH COLLECTION

Curbside trash is collected on the same day as household garbage. Items placed within six feet of the curb on collection day are considered curbside trash. This does not include recycling material, which is collected by a different crew.

Examples of curbside trash include lamps, telephones, small hand appliances, clothes, small throw rugs, buckets, shovels and other miscellaneous "junk" resulting from cleaning out the attic, closet or garage.

Curbside trash is smaller than bulky trash. Please refer to message 301 for information on how to dispose of bulky trash.

Used motor oil is collected at the curbside when previously scheduled and if properly prepared. Please refer to message 327 for information. Household hazardous waste is not collected by town crews. Common examples include pesticides, paint, paint thinner and antifreeze. Call the 24 hour Household Hazardous Waste number at (919) 287-8051, for more information.

Call the Public Works & Utilities Department, at (919) 469-4090, if you need to know the curbside trash collection day for your location, or if your curbside trash was not collected as scheduled. A recorded message may be left after business hours. Remember that in the event of heavy rains or snow, it’s best to bring your solid waste to the curb as backyard collection is often not possible during and immediately after severe weather.

GARBAGE COLLECTION

Household garbage typically includes waste placed in your interior household receptacles. Household garbage can be put in a maximum of four 32 gallon containers and is collected from the back yard once a week. Garbage containers should be set at an accessible ground level location, within view of the collector, by 7 a.m. on the day of collection. The containers must be tightly covered, have handles, and be free of holes or other hand hazards.

Household hazardous waste is not collected by town crews. Common examples include pesticides, paint, paint thinner and antifreeze. Refer to message 307 or call the 24 hour Household Hazardous Waste number at (919) 287-8051, for more information.

HAZARDOUS MATERIAL DISPOSAL

If you see the release of known or suspected hazardous materials, call 911. Stay away from the material and keep others away. Allow only trained personnel to respond to this type of situation.

If you have material that you wish to dispose of properly, call either the Town of Cary Public Works & Utilities Department at (919) 469-4090, that's (919) 469-4090, or the Cary Fire Department at (919) 469-4056, that's (919) 469-4056.

Refer to message 326 for more information about household hazardous waste recycling and disposal, or visit us online at www.townofcary.org.

HOLIDAY SOLID WASTE MANAGEMENT AND RECYCLING COLLECTION SCHEDULES

Solid waste management and recycling collection schedules vary during a week containing a town observed holiday The complete holiday schedule is also listed on the Cary Web Site at www.townofcary.org.

Please call the Town of Cary Public Works & Utilities Department at (919) 469-4090 for more information about holiday collection schedules, recycling and waste reduction in Cary. A recorded message may be left after business hours.

YARD WASTE COLLECTION

Residential yard waste is collected on MONDAY at curbside and consists of vegetative matter resulting from yard work. All soil must be removed. Examples of yard waste include grass clippings, brush, leaves and limbs. Limbs should not be longer than 4 feet or larger than 4 inches in diameter. Yard waste should be placed at curbside by 7 a.m. on Monday, in reusable containers, paper bags, or securely tied bundles. Yard waste contained in plastic bags will not be collected. Yard waste will not be collected during a week containing a Town observed holiday.

RECYCLING ALUMINUM AND METAL CANS

Aluminum beverage cans are banned from all landfills in North Carolina. You can help the Town comply with this law by recycling aluminum cans in Cary's Curbside Recycling Program or at the Citizen Convenience Center located at 313 North Dixon Avenue.

Aluminum cans also can be taken to drop off centers located at some Wake County schools in Cary. Please rinse all cans and crush them before recycling.

Bi-metal and steel food and beverage cans also are accepted for recycling in the curbside recycling program and at the Citizen Convenience Center. Metal cans must be rinsed and lids should be placed inside the can and crushed. Labels may be left on.

CITIZEN CONVENIENCE CENTER/RECYCLING

Cary residents can drop off their recyclables at the Citizen Convenience Center located at 313 North Dixon Avenue. Each customer must sign in with the attendant prior to dropping off acceptable items. Containers are available for newspaper, glossy magazines, plastic bottles coded #1 #2, #5, #7, metal food cans, aluminum cans, clear, brown and green glass bottles, corrugated cardboard, yard waste, appliances and household trash.

Plastic bottles, metal food and aluminum cans should be rinsed, flattened and have lids removed. Yard waste should not include stumps or limbs with a cross section larger than 4 inches in diameter or length greater than 8 feet.

The operating hours of the Citizen Convenience Center are: Monday through Wednesday 8 a.m. to 5 p.m., Thursday and Friday 8 a.m. to 8 p.m., Saturday and holidays 8 a.m. to 6 p.m., and Sunday 1 p.m. to 6 p.m.

Call the Town of Cary Department of Public Work & Utilities at (919) 469-4090 for more information about recycling and waste reduction in Cary or visit us online at www.townofcary.org.  A recorded message may be left after business hours.

CORRUGATED CARDBOARD RECYCLING

Corrugated cardboard, which is banned from Wake County landfills, is accepted for recycling in Cary's Curbside Recycling Program and at the Citizen Convenience Center located at 313 North Dixon Ave.

Corrugated cardboard has three layers with a wavy interior. Cereal and pizza boxes are not accepted. All paper, plastic and tape must be removed from the cardboard and boxes should be flattened.

For curbside recycling pick up, uncontaminated corrugated cardboard should be cut or torn into pieces no larger than 2 feet by 3 feet. Unbound pieces should be placed in a box, or in the side or underneath the recycling bin.

If you have a large amount of cardboard (20 boxes or more), you can call (919) 469-4090 to schedule a special cardboard collection. Boxes will need to be flattened, with no packing material or excess tape, and set at the curbside by 7am on your previously scheduled collection day. There is no size limit for this flattened cardboard.

Call the Town of Cary Public Works & Utilities Department at (919) 469-4090 if you have additional questions about recycling and waste reduction in Cary. A recorded message can be left after business hours.

RECYCLING CURBSIDE PICKUP

The Cary Curbside Recycling Program offers a convenient way for citizens to recycle. New residents receive a curbside recycling bin when they set up an account to receive Town services. Residents who purchase existing homes should find a bin left in the home by the previous owner. If not, call (919) 469-4090 to request bin delivery. One recycling bin will be issued to each residential location. Call (919) 469-4090 for information about the cost of additional bins.

Please place your bin at curbside by 7 a.m. on your collection day. Neighborhood collection times may vary due to traffic or other conditions; however, the crews usually begin promptly at 7 a.m. Materials should be clean and not mixed with non-recyclable materials.

If your materials are properly prepared and your bin was not emptied, call (919) 469-4090 to report the miss. If you are physically unable to carry the container to the curb, call (919) 469-4090 to request special pick up arrangements.

The following items are accepted in the curbside program:

• Clear, green and brown glass bottles and jars that have been emptied, rinsed and lids removed.
• Aluminum, bi-metal and steel food and beverage cans that have been rinsed, lids placed inside the can, and flattened. Aluminum foil and pie plates also are accepted.
• Plastic bottles coded #1, #2, #5 and #7 that have been rinsed, flattened and lids removed. A bottle is defined as having a neck smaller than the base.
• Newspapers, including any inserts, that are clean, dry and unbound. Please hook the bungee cord to keep the materials from blowing away.
• Clean, glossy magazines and catalogs that are placed in paper grocery bags, or another separate container, and left beside the recycling bin at curbside. Please remember that the interior pages of magazines and catalogs also must be glossy to be collected.
• Clean corrugated cardboard that has three layers with wavy interior. Cereal type boxes and pizza boxes are NOT accepted. All paper, plastic and tape must be removed. Boxes should be flattened and cut into pieces no larger than 2 feet by 3 feet. Place unbound pieces in a box, in the side or underneath the recycling bin.
• Milk and juice cartons and other gable top cartons are accepted. Cartons with a plastic pour spout are acceptable and the plastic does not need to be removed. Please rinse and flatten the cartons.
• Drink boxes, or aseptic boxes, can be recycled at curbside. Aseptic boxes are rectangular shaped and often contain fruit juices, punch drinks, soy milk or chocolate drinks. All milk cartons, juice cartons and drink boxes must be rinsed and flattened. Straws must be removed.
• Plastic 6-pack rings are accepted and must be torn or cut. Placed them under other recyclables, so they will not blow away.

Call the Town of Cary Public Works & Utility Department at (919) 469-4090 if you have questions about recycling and waste reduction in Cary. A recorded message may be left after business hours. And as always, visit us online at www.townofcary.org.

GENERAL RECYCLING PROGRAM INFORMATION

Cary Recycles is a program offered to citizens to make recycling easy and convenient. The program includes residential curbside collection and a Citizen Convenience Center for recyclable material drop off. Refer to message 323, Recycling Curbside Pick Up, for more information about the materials accepted in the curbside recycling program. Refer to message 321, Citizen Convenience Center/Recycling, for more information about the Town's Citizen Convenience Center. Other services provided by the Town include yardwaste, used motor oil, appliance, and Christmas tree collection. For more information about yardwaste collection, refer to message 309; for used motor oil information, refer to message 327; for appliance recycling and disposal information, refer to message 300; and for Christmas tree collection information, refer to message 302. Please call the Town of Cary Public Works & Utility Department at (919) 469-4090 for more information about recycling and waste reduction in Cary. That number again is (919) 469-4090. A recorded message may be left after business hours. And as always, visit us online at www.townofcary.org.

GLASS RECYCLING

Recycling glass reduces air emissions, conserves energy and helps lengthen the life of our landfills. All clear, green and brown glass bottles and jars can be recycled in Cary's Curbside Recycling Program and at the Citizens Convenience Center at 313 N. Dixon Avenue. Glass can also be recycled at most Wake County elementary, middle, and high school drop off centers in Cary.

For safety reasons, collected glass must be unbroken, rinsed and have lids removed. Labels may be left on. No window glass, picture frames, light bulbs, crystal, ceramic or cookware will be accepted.

Call the Town of Cary Public Works & Utility Department at (919) 469-4090 if you have additional questions about recycling and waste reduction in Cary. A recorded message can be left after business hours. And as always, visit us online at www.townofcary.org.

HOUSEHOLD HAZARDOUS WASTE RECYCLING AND DISPOSAL

Although the Town of Cary does not collect household hazardous waste, proper disposal of this material is critical to maintaining a clean and healthy environment. Household hazardous waste, which includes such items as pesticides, paint products, batteries, pool chemicals and antifreeze, can be taken to the Wake County Hazardous Waste Collection Center.

The Center is located in Raleigh, off Durant Road, at the North Wake County Landfill. The Center is open on the first and third Saturday of each month, from 7 a.m. until 4 p.m. Call the 24 hour Household Hazardous Waste number at (919) 287-8051, for more information.

For information on Used Motor Oil recycling for citizens, please refer to message 327.

Call the Town of Cary Public Works & Utility Department at (919) 469-4090 if you have questions about recycling and waste reduction in Cary. A recorded message can be left after business hours. And as always, visit us online at www.townofcary.org.

RECYCLING - MOTOR OIL

Used motor oil is collected and recycled free of charge by a Town of Cary solid waste crew. Call the Public Works & Utility Department at (919) 469-4090 to schedule a pick up. Motor oil must be placed at the curbside in a closed container labeled "USED MOTOR OIL." Oil must NOT be mixed with any other substance.

Call the Town of Cary Public Works & Utility Department at (919) 469-4090 if you have additional questions about recycling and waste reduction in Cary. A recorded message can be left after business hours. And as always, visit us online at www.townofcary.org.

NEWSPAPER RECYCLING

Recycling a single daily newspaper saves the energy equivalent of running a 75Watt light bulb for 24 hours. Newspaper recycling in Cary is easy and convenient.

Newspaper is accepted in the curbside recycling program and at the Citizen Convenience Center. The material must be clean, dry and unbound with any newspaper inserts included. For curbside recycling, please place newspapers on top of other items in the bin and fasten the bungee cord to keep newspaper from blowing away. If bungee cord or clip is broken, you can call (919) 469-4090 for a replacement.

Call the Town of Cary Public Works & Utility Department at (919) 469-4090 if you have additional questions about recycling and waste reduction in Cary. A recorded message may be left after business hours. And as always, visit us online at www.townofcary.org.

RECYCLING PLASTICS

The plastic industry has developed a broad coding system to identify the various types of plastics that are made. Plastic resin types are identified with a number inside the recycling symbol. Despite these codes, there is still some variation within each coded category of plastics. For example, plastics that are manufactured into a bottle shape actually have different properties than plastics manufactured into tub-shaped containers, and they cannot be recycled together.

Like other communities, Cary is only able to collect those types that we are able to market for re-manufacture. Currently, plastic bottles coded #1, #2, #5, and #7 are collected in Cary's Curbside Recycling Program. Only plastic bottles, such as milk jugs, soda bottles, laundry detergent bottles, shampoo bottles, etc. -- are accepted. A bottle has a neck smaller than the base. Plastic butter, yogurt and other tub-shaped containers are NOT accepted. All plastic bottles must be rinsed, flattened and have all lids removed.

In addition, plastic 6-pack rings are accepted in Cary's curbside recycling program. Rings should be torn or cut and placed under other recyclables, so they will not blow away.

The Citizen Convenience Center, located at 313 North Dixon Avenue, also collects #1 #2, #5, and #7 plastic bottles.

Call the Town of Cary Public Works & Utility Department at (919) 469-4090 if you have additional questions about recycling and waste reduction in Cary. That number again is (919) 469-4090. A recorded message can be left after business hours. And as always, visit us online at www.townofcary.org.

AUTOMATED DRAFT PAYMENT SYSTEM

There is a way to pay your Town of Cary utility bill without ever writing a check, buying postage stamps, or driving to the nearest utility payment drop box. Now, you can have your utility bill payment automatically withdrawn from your checking account each month using our bank draft program. And, it's free of charge.

With our bank draft program, your utility bill is always paid on time without any of the inconveniences we've mentioned. Your bill, reflecting the amount of the payment to be withdrawn from your checking or savings account, is mailed to you in advance of the actual fund withdrawal. This gives you plenty of time to balance your check book or raise any concerns regarding the bill prior to payment.

For more information about our bank draft program, please call us at (919) 469-4050 or visit us online at www.townofcary.org. We can mail you an application or, if you prefer, visit the Finance Department at 316 North Academy St. Our office hours are Monday through Friday 8 am to 5 pm. That number again is (919) 469-4050.

WATER BILL PAYMENTS

Utility bills may be paid by mail, in person or by phone. We also offer Automatic Bank Draft Service. You can mail payments to the Town of Cary Collections Dept., PO Box 8049 Cary NC 27512. That mailing address again is Collections Dept, PO Box 8049, Cary NC 27512. You may also call the collections department at (919) 469-4052 to pay for your bill by credit card. We accept Visa and MasterCard.

If you wish to pay in person, you may do so at the collection window in the Finance Department, which is located in Building A on Town Hall Campus at 3 16 North Academy Street, or you may use the drop located in the main parking lot of Town Hall. For additional directions on the location of Town Hall you may call (919) 469-4052, or enter 153.

UTILITY CONNECTION PROCEDURE

If you are a new resident in Cary and need water, sewer, or solid waste and recycling services you may apply in the Finance D