PUBLIC WORKS AND UTILITIES:

SOLID WASTE MANAGEMENT AND RECYCLING DIVISION

 

Additional information about Solid Waste and Recycling may be obtained by calling Scott Hecht, Solid Waste Division Manager at (919) 469-4388, through e-mail at scott.hecht@townofcary.org, or by visiting the Town’s website at www.townofcary.org.

 

TOWN OF CARY GOALS AND INITIATIVES

Town Focus Areas

Focus Area I:

Community Planning

Focus Area II:  Infrastructure

Focus Area III:  Financial Condition

Focus Area IV:  Municipal Services

Town Goals

Achieve a well-planned community using innovative and proactive planning approaches and techniques.

Ensure that roads, water and wastewater facilities, parks, and other infrastructure exists for the existing citizens and for the future needs identified in the comprehensive plan.

Achieve a stable and strong financial position by accurately estimating, prudently allocating, and managing financial resources.

Achieve a high level of service to the citizens in a prompt, reliable, responsive, and cost-effective manner.

Town Initiatives

(pages 2 and 3 of this document contain full descriptions of each Town Initiative)

Growth Management

  Long Range Water Resources

Housing Program

Comprehensive Planning

Land Use Plan

Environmental Concerns

Infrastructure and Level of Service Standards

Fiscal Plan

Water, Wastewater, Transportation Infrastructure

Broad Band Technology Services

Long Term Financial Plan

Performance Measurement

Short Term Financial Planning

Review Operations

Cost Consciousness and Sustained Service Provision

Public Involvement

Departmental Goals and Initiatives

1,5,6

 

 

 

 

1,2,3,5,6

 

 

 

 

7,8

1

 

1

1,2,4

5

 

DEPARTMENTAL GOALS AND INITIATIVES

Solid Waste Collection

1.    Provide household garbage, yardwaste, and curbside recycling collection services on a weekly basis to 36,500 households and 255 businesses.

2.    Provide special services and collections on an as-requested basis including, bulky trash, electronics, used oil, used appliances, and dead animal collection/removal.

3.    Enforce Town health and sanitation ordinances.

4.    Provide the citizens a Citizen Convenient Center to dispose of bulk trash, white goods, yard waste and recycling that they choose not to have collected via the Town’s curbside program. 

Waste Diversion

5.    Coordinate a solid waste education program to increase citizen understanding of waste reduction/diversion opportunities.

6.    Keeping with North Carolina state law, maintain a waste reduction goal of 40%.

Long-Range Planning

7.    Actively monitor and update Town’s ten year solid waste plan as required by state law.

8.    Seek long-term disposal options that ensure environmental sound disposal practices at competitive rates.

 

FY 2008 ACCOMPLISHMENTS

·         Continued to carry out assigned mission of providing garbage and recycling services that exceeded customer expectations.

·         Continued safety training and bi-monthly meetings that has reduced accident and injury rates.

·         Successful routing of 10 automated solid waste routes, 2 mutli-family routes, 4 yard waste routes and 11 recycling routes, along with 32.6% productivity improvements (due to automation). 

·         Successfully collected, hauled and mulched 10,000 tons of yard waste and 4,500 tons of leaves.

·         Successfully collected and disposed of 33,000 tons of garbage and processed 8,600 tons of recyclables.

·         100% of Solid Waste and recycling routes completed on designated collection day.

 

KEY PERFORMANCE OBJECTIVES

·         Ensure that 41% of the Town’s waste is diverted from the landfill annually.

·         Maintain annual valid “missed service collection complaints” below 1.3% per 1,000 collection points for solid waste, yard waste and recycling collection.

·         Deliver recycling information packet and new recycling bins to all new customers within five working days.

·         Deliver solid waste information packet and new roll-out cart to all new customers within one working day.

·         Achieve a 72% set-out rate for the curbside recycling program. 

 

KEY PERFORMANCE MEASURES


Performance Measure

Actual
FY 2007

Estimated
FY 2008

Projected
FY 2009

% of waste diversion from landfill

42.3%

41.8%

41.8%

Number of homes collected per route per day (SW)

795

760

730

Number of homes collected per route per day (Recycling)

1,000

852

812

Recycling set-out rate percentage

71%

71%

71%

Number of valid missed service complaints per 1,000 collection points

.28

.22

.25

 

KEY WORKLOAD INDICATORS


Workload Indicator

Actual
FY 2007

Estimated
FY 2008

Projected
FY 2009

Number of customers

35,000

36,500

38,000

Materials  to landfill (tons)

31,808

33,200

34,700

Materials diverted from landfills (Recycling)

7,905

8,600

8,900

Materials diverted from landfills (Yardwaste)

10,980

11,000

11,500

Materials diverted from landfills (Leaves)

4,587

4,600

4,700

Number of service requests received

14,446

14,600

14,800

Number of code enforcement investigations

162

175

200

Average days to close code enforcement

10.4

12.3

12.0

Total number of special collections

6,950

7,100

7,250

Commitment met % for special collections

95%

98%

95%

Total number of bins delivered (new)

1,955

2,300

2,300

Total number of bins delivered (replacement)

1,179

1,100

1,200

Commitment met % – delivery within 5 business days

91%

95%

95%

Total number of carts delivered (new)

1,978

2,300

2,500

Total number of carts delivered (existing)

925

625

650

MSW* cost per ton through transfer station

38.73

37.78

33.00

 

*MSW (Municipal Solid Waste)

ACTIVITY HISTORY:  Solid Waste Management

Fund Number:  10-7025

 

Activity

 

Actual

FY 2005

Actual

FY 2006

Actual

FY 2007

Estimated

FY 2008

Budget

FY 2009

Personnel Services

 

$2,798,055

$2,717,700

 

$2,427,846

 

$2,421,827

 

$2,528,788

 

Operations and Maintenance

 

$2,141,229

$3,793,671

 

$2,528,967

 

$2,929,242

 

$3,426,139

 

Capital Outlay

 

$140

$28,479

 

$951,188

 

$200,000

 

$385,500

 

Total

 

$4,939,424

$6,539,850

$5,908,001

$5,551,069

$6,340,427

Authorized FTE's

77

60

60

51

52

                                                                                                                                                                                               

ACTIVITY HISTORY: Recycling

Fund Number:  10-7026

 

Activity

 

Actual

FY 2005

Actual

FY 2006

Actual

FY 2007

Estimated

FY 2008

Budget

FY 2009

Personnel Services

 

$1,300,317

$1,273,462

 

$1,141,118

 

$888,281

 

$1,124,964

 

Operations and Maintenance

 

$712,511

$665,557

 

$475,689

 

$317,329

 

$393,538

 

Capital Outlay

 

$0

$0

 

$379,897

 

$21,630

 

$746,800

 

Total

 

$2,012,828

$1,939,019

$1,996,704

$1,227,240

$2,265,302

Authorized FTE's

35

34

34

19

25

 

SIGNIFICANT BUDGET AND SERVICE LEVEL CHANGES BEYOND CURRENT LEVELS

·         The FY 2008 budget includes the continuation of $600,000 to fund for a pay-as-you go vehicle replacement project for the solid waste and recycling fleet. Budgeting this way allows for a smoothing out of the replacement cost, currently estimated at $4.8 million in the next eight years, thereby avoiding a significantly higher funding requirement in any given fiscal year.

·         The FY 2009 budget includes the addition of one automated solid waste route and one commingled recycling route.  These routes require one Equipment Operator each and a vehicle.  This is due to projected growth of 2,400 new homes in FY 09 along with an additional 1,000 for the remainder of FY 08.  This will put our productivity at 825 and 886 homes per day per automated driver and recycle driver respectively (when the route begins).

·         The FY 2009 budget includes the addition of a one cardboard route.  This route requires on Equipment Operator and one Collector and a vehicle. In FY 2006 staff received and collected 836 special cardboard collections as compared to FY 2007, which required 1,001 collections.  Based on the months of July, 2007 – January, 2008 collections of 708, we anticipate FY 08 cardboard collections of approximately 1,212 collections, which is an increase of 21 %.

·         The FY 2009 budget includes new initiatives in The Town’s recycling program.  The largest of these will add chip board (cereal boxes), junk mail, and phone books to our curbside program.  This additional volume calls for three new one-man crews and three vehicles at $138,000 each.  This program addition is anticipated to begin in April 2009 when the vehicles arrive.

·         The FY 2009 budget includes increased efforts in The Town’s park system.  This includes a base level service that will place recycling containers at comfort stations in every park.  In addition, recycling services will be strengthened at all special use facilities, which include Booth Amphitheatre, Wake Med Soccer Park, USA Baseball, Sk8 Cary, and the Tennis Center.