PUBLIC WORKS AND UTILITIES: FACILITIES MANAGEMENT DIVISION
Additional information about the Facilities Management Division may be obtained by calling Larry Dempsey, Division Manager, at (919) 469-4361, through e-mail at larry.dempsey@townofcary.org, or by visiting the Town’s website at www.townofcary.org.
TOWN OF
Town Focus Areas
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Focus Area I:
Community Planning
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Focus Area II:
Infrastructure
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Focus Area III:
Financial Condition
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Focus Area IV: Municipal Services |
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Town Goals
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Achieve a well-planned community using innovative and
proactive planning approaches and techniques.
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Ensure that roads, water and wastewater facilities,
parks, and other infrastructure exists for the existing citizens and for the
future needs identified in the comprehensive plan.
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Achieve a stable and strong financial position by
accurately estimating, prudently allocating, and managing financial
resources.
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Achieve a high level of service to the citizens in a
prompt, reliable, responsive, and cost-effective manner. |
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Town Initiatives
(pages 2 and 3 of this
document contain full descriptions of each Town Initiative) |
Growth Management
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Housing Program
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Comprehensive Planning
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Land Use Plan
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Environmental Concerns
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Infrastructure and Level of
Service Standards
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Fiscal Plan
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Water, Wastewater,
Transportation Infrastructure
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Broad Band Technology Services
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Long Term Financial Plan
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Performance Measurement
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Short Term Financial Planning
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Review Operations
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Cost Consciousness and
Sustained Service Provision
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Public Involvement
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Departmental Goals and Initiatives |
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1-11
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1-12
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5, 11
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DEPARTMENTAL GOALS
1. Provide for annual removal and disposal of leaves and Christmas trees from Town streets through a recycling or reuse program.
2. Coordinate scheduled street cleaning of all Town residential streets (4 times annually) and main thoroughfares (monthly).
3. Oversee and implement code enforcement measures to address safety issues regarding intersection sight distances, or public sidewalk obstructions along with complaints of hazardous trees or tall grass.
4. Perform and/or coordinate all activities related to landscape maintenance along the Town’s main thoroughfares from roadside mowing to median beautification programs.
5. Perform
routine and citizen requested upkeep and care at the Town’s
6. Coordinate all maintenance and repairs for greenways and park trails.
7. Perform and coordinate all maintenance activities for parks and related facilities including ballfields, playgrounds, developed acres, park landscapes, and park structures.
8. Provide all logistical support for activities, programs, and special events sponsored by the Town.
9. Provide all maintenance to landscapes and site amenities at public buildings.
10. Perform and coordinate maintenance or renovations to all Town buildings.
11. Review all plans for public facilities.
12. Coordinate removal of graffiti from all Town facilities.
FY 2008
ACCOMPLISHMENTS
· Assumed full facility maintenance responsibilities for USA Baseball Complex.
·
Assumed responsibility for roadside and median
maintenance on newly improved roadways: i.e., additional mileage on
·
Facility prep and event support provided for
major events at
·
Facility prep and support completed for major
events at
· Facility prep and support for Regency Amphitheatre.
· Special event support for Lazy Daze and Spring Daze.
· Facility prep and event support for Pony National Softball Tournament.
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Assumed maintenance responsibilities for additions
to
·
Completion of median landscaping along
· Facility prep and support for 2007 NC Senior Games.
KEY
PERFORMANCE OBJECTIVES
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Ensure that 100% of thoroughfare street sweepings
are completed (4 sweeps annually residential streets – 12 sweeps annually for
thoroughfare streets).
·
Ensure that 100% of roadside mowing and litter
collection cycles are completed on schedule (2 service levels – Cary Parkway service
level – 5 working day cycle; and Maynard Road service Level – 7 working day
cycle).
· Perform code enforcement investigations within 48 hours and close all complaints within 14 days of complaint received.
· Perform loose leaf collections within 3 business days from Customer Service notification.
· Maintain PRCR facilities to a 95% Overall Satisfaction Rating as surveyed among program participants.
·
Obtain a 90% compliance rate of facility quality
standards inspections for public facilities.
KEY PERFORMANCE MEASURES
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Actual |
Estimated |
Projected |
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Ensure that 100% of thoroughfare street sweepings are completed (4 sweeps annually residential streets – 12 sweeps annually for thoroughfare streets) |
100% |
80% |
100% |
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Ensure that 100% of roadside mowing and litter collection
cycles are completed on schedule (2 service levels – |
100% |
100% |
100% |
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% Initial code enforcement inspections performed on time (48 hrs from complaint received) |
92% |
90% |
95% |
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Percentage of commitments met for loose leaf call-in
program |
99.8% |
87% |
100% |
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PRCR Facility Overall Satisfaction Rating (from PRCR
participant survey results) |
95% |
95% |
95% |
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Compliance rating % of facility preventive maintenance inspections for all maintained facilities. |
77% |
75% |
90% |
KEY WORKLOAD INDICATORS
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Actual |
Estimated |
Projected |
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Miles of thoroughfares maintained |
59 |
81 |
92 |
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Number of athletic fields maintained |
44 |
50 |
51 |
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Number of special events supported |
800 |
1,091 |
1,100 |
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Special Event support (manhours) |
14,318 |
16,600 |
17,000 |
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Developed facility acreage |
487.4 |
526.35 |
526.35 |
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Greenway/park trail maintained (miles) |
41.28 |
47.28 |
47.28 |
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Leaf collection (tons) |
4,587 |
4,300 |
4,600 |
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Conditioned space maintained (Sq. ft.) |
466,104 |
479,502 |
479,502 |
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Service contracts negotiated (dollars) |
1,947,500 |
2,426,776 |
2,150,140 |
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Roadside maintenance (square feet) |
7,734,384 |
8,746,311 |
8,746,311 |
ACTIVITY HISTORY
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Fund Number: 10-7015 |
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Activity |
Actual FY 2005 |
Actual FY 2006 |
Actual FY 2007 |
Estimated FY 2008 |
Budget FY 2009 |
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Personnel Services |
$3,953,855 |
$4,223,621 |
$4,880,751 |
$5,625,198 |
$5,775,573 |
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Operations and Maintenance |
$4,311,808 |
$4,767,169 |
$4,986,875 |
$6,895,841 |
$7,796,156 |
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Reimb. From Amphitheatre* |
-$125,398 |
-209,490 |
-241,499 |
-221,862 |
0 |
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Reimb. From |
-$110,274 |
-193,895 |
-186,303 |
-260,758 |
-195,505 |
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Reimb. From |
-$1,669 |
-8,477 |
-11,986 |
-15,050 |
-12,051 |
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Reimb. From |
-$209,424 |
-496,829 |
-497,774 |
-808,279 |
-720,592 |
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Reimb. From |
0 |
0 |
-113,273 |
-705,713 |
-521,620 |
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Reimb. From South Plant |
0 |
0 |
0 |
0 |
-97,599 |
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Capital Outlay |
$245,455 |
$393,504 |
$446,262 |
$997,065 |
$210,900 |
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Total |
$8,064,353 |
$8,475,603 |
$9,263,053 |
$11,506,442 |
$12,235,262 |
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Authorized FTEs |
91 |
96 |
106 |
106 |
107.5 |
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Fund Number: 051-7015 |
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$8,064,353 |
$8,475,603 |
$9,263,053 |
$11,506,442 |
$12,235,262 |
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Trees for |
$0 |
$809 |
$1,470 |
$2,039 |
$1,000 |
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Grand Total |
$8,064,353 |
$8,476,412 |
$9,264,523 |
$11,508,481 |
$12,236,262 |
*The budget and related Koka Booth Amphitheater
reimbursement for FY 2009 will be formulated and approved by Town Council in
the fall of 2008 to coincide with the performance and event cycle which runs
from
SIGNIFICANT BUDGET AND
SERVICE LEVEL CHANGES BEYOND CURRENT LEVELS
· Facilities Management will begin maintenance of Town owned Best Management Practices in accordance with NPDES requirements.
· Increases in the amount of graffiti on Town property require an emphasis on rapid removal. This task will be performed utilizing contract services.
· Sweeping of main thoroughfares is being shifted to contract services.
· Add contract administrator to more effectively manage contract services.
· Add facilities maintenance worker II position to the existing staff at the soccer park due to the additional activities that have been programmed/planned for the Soccer Complex in FY 2009