Additional information about the
TOWN OF
Town Focus Areas
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Focus Area I:
Community Planning
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Focus Area II: Infrastructure
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Focus Area III: Financial Condition
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Focus Area IV: Municipal Services |
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Town Goals
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Achieve a well-planned community
using innovative and proactive planning approaches and techniques.
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Ensure that roads, water and
wastewater facilities, parks, and other infrastructure exists for the
existing citizens and for the future needs identified in the comprehensive
plan.
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Achieve a stable and strong
financial position by accurately estimating, prudently allocating, and
managing financial resources.
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Achieve a high level of service to the citizens in a
prompt, reliable, responsive, and cost-effective manner. |
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Town Initiatives
(pages 2 and 3 of this
document contain full descriptions of each Town Initiative) |
Growth
Management
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Housing
Program
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Comprehensive
Planning
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Land Use
Plan
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Environmental
Concerns
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Infrastructure
and Level of Service Standards
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Fiscal Plan
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Water,
Wastewater, Transportation Infrastructure
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Broad Band
Technology Services
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Long Term
Financial Plan
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Performance
Measurement
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Short Term
Financial Planning
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Review
Operations
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Cost
Consciousness and Sustained Service Provision
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Public
Involvement
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Departmental Goals and Initiatives |
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1,2,3,4,5,6,7
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8,9
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DIVISION GOALS AND
INITIATIVES
1. To enhance the quality of life for the
residents of the Town of
2. To create and execute a management and
operating philosophy which is consistent with the Mission Statement, Statement
of Values, and Goals of the Town of
3. To staff, manage, operate, and maintain the
4. To facilitate town wide programs that serves diverse age groups for all levels of play that maximizes facility use and revenue including opportunities for field and cross country course use, individual and team reserved field and cross country course use, team and league play, team and individual instruction, tournaments, (local, state, national, and international), youth camps, special clinics, and special events.
5. To protect and maintain the facility’s condition so as to preserve and improve the Town’s investment in the facility.
6. To provide the highest level of courteous, accurate, and responsive customer service.
7. To maximize revenues and provide convenient services such as concessions, rentals, parking, and/or other opportunities.
8. To promote the facility in such a manner that
enhances the reputation of the Town of
9. To include input from the local sports community in developing operations and programming.
FY 2008 ACCOMPLISHMENTS
·
The Park staff initiated a major project to
update all signage in the park as a result of the lead sponsor changing from SAS to WakeMed effective
· WakeMed Cross Country Course was the official course for multiple cross country events including the N.C. High School Athletic Association (NCHSAA) local and regional meets, the Triangle Independent Schools Athletic Conference (TISAC), and Central Intercollegiate Athletic Association (CIAA) conference championships, NCSU Invitational as well as several privately sponsored cross country events.
· Hosted the following major events – ACC Men’s Soccer Championships, NCAA Men’s Division One College Cup, North Carolina Senior Games Opening Ceremony and several field events.
· Served as the training site for the NCSU Men’s Soccer team and as a back up site for the NCSU Women’s Soccer team.
· Conducted 6 successful soccer camps, 6 lacrosse camps and 1 cross country camps in addition to several clinics.
· The Carolina RailHawks opened their inaugural season in April, 2007 and played 14 regular season matches, 4 US Open Cup Matches, 1 playoff match and 3 exhibition matches stretching to September 2007. The 2008 season kicks off with several exhibition matches in March and April followed by the regular season beginning in April.
· Completed the renovation of field 6, added fencing, steps and a maintenance entry way to field 8, concrete maintenance entry ways to fields 6 and 7, signage for the cross country course, and extended fencing in the main stadium to accommodate for more plaza space. 511 permanent bleacher seats to be completed for field 2 during May 2008.
· Town co-hosted an NCAA Youth Clinic during the 2007 NCAA Men’s College Cup as well as the National Soccer Coaches Association of America’s College Cup Symposium State Goalkeeping Diploma.
KEY PERFORMANCE OBJECTIVES
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Achieve a participant satisfaction rating of
Above Average from 95% of instructional camp and clinic participants.
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Achieve a visitor satisfaction rating of Above
Average from 92% of visitors to cosponsored stadium events.
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Achieve a 95% return rate on user groups from
previous year.
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Achieve a 5% growth in concession commission for
events from previous year.
KEY PERFORMANCE MEASURES
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Performance Measure |
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Actual |
Estimated |
Projected |
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% rating above average (Camps / Clinics) |
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100% |
95% |
95% |
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% rating above average (visitor satisfaction at cosponsored stadium events) |
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92% |
92% |
92% |
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% return rate on user groups from previous year |
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90% |
95% |
95% |
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% growth in concession commission for events from previous year |
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5% |
*92% |
5% |
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* The growth in concession commission for FY08 is significantly higher than FY07 due to the RailHawks first full season of operation for their events. FY09 should see a return to a “normal” growth rate since the number of events should mirror FY08. |
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KEY WORKLOAD INDICATORS
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Actual |
Estimated |
Projected |
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Number of field rental hours booked |
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2,500 |
3,550 |
3,500 |
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Number of Different Groups utilizing facilities |
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45 |
50 |
50 |
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Youth Camps / Clinics (# of participants) |
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300 |
287 |
350 |
ACTIVITY HISTORY
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Fund Number: 017-6330 Activity |
Actual FY 2005 |
Actual FY 2006 |
Actual FY 2007 |
Estimated FY 2008 |
Budget FY 2009 |
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Personnel Services |
$106,311 |
$138,740 |
$157,851 |
$172,210 |
$189,369 |
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Operations and Maintenance |
$80,135 |
$141,343 |
$125,276 |
$141,654 |
$178,624 |
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PW Services |
$211,785 |
$496,829 |
$504,714 |
$815,219 |
$720,592 |
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Capital Outlay |
0 |
0 |
0 |
0 |
0 |
Total
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$398,231 |
$776,912 |
$787,841 |
$1,129,083 |
$1,088,585 |
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Authorized FTEs |
2 |
2 |
2 |
2 |
2 |
SIGNIFICANT BUDGET AND
SERVICE LEVEL CHANGES BEYOND CURRENT LEVELS
No significant budget and service level changes
beyond current levels in FY09.