William B. Coleman, Jr., Town Manager
Town Hall Campus
316 N. Academy St.
Cary, NC 27513
P.O. Box 8005
Cary, NC 27512-8005
(919) 469-4007
(919) 460-4929 (fax)
Organizational
Overview
Mission
Statement
Statement
of Values
The Town Manager's Office is responsible for implementing Town Council policies and for overseeing all operational departments. The manager's office ensures implementation of local, state and federal laws and regulations. It includes public information and budgeting to link council objectives, citizen communication, and fiscal and programmatic policy.
Budget
Budgeting responsibilities include directing the planning, development, and execution of the Town’s annual operating budget and capital improvements budget. Duties include council goal-setting, funding source identification, revenue and expenditure forecasts, and Town-wide projects such as performance measurement and operational studies.
Public Information
The public information
officer develops a comprehensive communication
plan [html] [pdf] on programs, services and special areas of interest. The public
information officer develops procedures to ensure Town staff's consistency
in communication. Other duties include:
- Developing techniques
to enhance accessibility of Town information
- Promoting the mission,
goals and objectives of Town programs and services
- Negotiating and
overseeing cable TV contracts
- Recommending and overseeing communication techniques involving the Internet, news releases, advertising and the government access television channel.
Town
of Cary Provisions – The Town Council revised its Cable Communications
Ordinance and approved a new franchise agreement with Time Warner in summer
2004. The ordinance and franchise agreement have technical and service
provisions consistent with state and federal law.
Under FCC rules, the Town could not deny Time Warner’s request for franchise
renewal. However, the Town can entertain proposals from other companies
that, at any time, may want to compete in Cary.
For more on cable TV issues, contact the public information officer
in the Town Manager’s office at (919) 460-4951 or susan.moran@townofcary.org.
Holiday Celebrations For example, if Halloween -- October 31st -- falls on a Sunday, the
Town of Cary will not move the celebration of Halloween to a different
day.
A list of official
holidays during which Town services are affected is available.
Explore our site to see how we can serve you. Should you need any additional
information, please send email
to us
Frequently Asked Questions
24-Hour Town Hall
With the help of a touch-tone phone, citizens may get answers to questions
about Town of Cary services at any time by using Cary's
24-Hour Town hall service. Dial (919) 319-4500 to access an automated
system of over 250 prerecorded messages. You can choose up to four messages
in one call.
The same messages are available on TDD by dialing (919) 319-4505. For a
hardcopy index to the message topics, call the Town's Public Information
Officer at (919) 460-4951. That index will also soon be available on line.
Cable TV Regulation
The Town oversees cable television service according to state law and Federal
Communications Commission regulations. Because of an “effective competition”
declaration by the FCC, the Town cannot regulate cable television rates
or charges.
Speaker’s Bureau
The Town of Cary operates a Speakers Bureau which provides Town staff
members as guest speakers to clubs and civic organizations. There is no
charge for this service. Cary's Speakers
Bureau is coordinated by the Public Information Officer in the Town
Manager's Office. The Speakers Bureau program is currently being revised
to offer a broader range of topics for address. To schedule a speaker,
contact the Town's PIO at (919) 460-4951.
The Town of Cary does not ordinarily exercise authority over calendar
holidays. In Cary, holidays and other special calendar days are generally
celebrated on the date on which the calendar shows that holiday.
Town Homepage