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C-Tran - Fixed Route and Door-to-Door Services

C-Tran Mission Statement and Goals

Mission

To provide clean, safe, reliable and efficient transit service to the community by being responsive to changing needs and focusing on customer service as our highest priority.

Goals

Maintain affordable door-to-door transit services for seniors and persons with disabilities throughout the town limits for medical, employment, shopping and social activities and out-of-town services for medical and employment trips on a space available basis.

Develop, provide, and maintain highly efficient, effective and convenient transit services for the general public within the town limits.

Design and maintain transit services in a manner that promotes increased system productivity and excellent customer service.

Ensure that the system provides local bus service connections with regional bus service and a baseline of transit feeder services to the future regional commuter rail system.

Ensure that all available federal, state, regional, and other transit grant funding sources are sought and utilized to the maximum extent possible to offset expenses to the Town and its citizens.

Ensure that the Town continues to cooperate and participate in regional transit coordination initiatives to enhance the mobility of our citizens and visitors throughout the region.

Adopted by Town Council on Sept. 9, 2004

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