TOWN OF CARY
INFORMATION SERVICES ADVISORY BOARD
MINUTES

Thursday, October 25, 2001, 5:00 PM

Town Hall, Building A,
Technology Services Training Room
316 N. Academy St., Cary, NC

I.

Introduction of members:

Members present were David Forvendel, Cliff Barnes, Sandy Gottlieb, Bob Hickey, Jeffrey Gillette, Robert Keely, Julie Thomas, and Geiselle Thompson.

Staff present: Susan Moran.

II.

Approval of Minutes:

The board unanimously recommended approval of the August and September minutes as amended.

III.

Citizen Comments:

Daryl Baker - volunteering his services to assist with the Town's Web site. Suggested more community involvement and volunteer opportunities with the Town's Web site.

Michael Steel - no comment.

IV.

Old/New Business:

  1. Council Member Nels Roseland is scheduled to attend the December 13, 2001 meeting.
  2. Staff member Susan Moran discussed with staff the desire to adopt a writing style for the Town to create uniformity and consistency with Town documents and publications. The board recommended using AP style while retaining the ability to modify the style as deemed necessary.
  3. The board discussed the upgrade of the 24-hour Town Hall system. Susan Moran noted that the Town's goal is to have the upgraded system in place by February. Ms. Moran noted that currently staff is in the process of updating the scripts on the automated system. She asked the board to forward suggestions/recommendations to her about additional script changes/additions before the December meeting. She also noted that staff is looking at making a portion of the menu bilingual. She asked the board to recommend particular menus/directories to have listed in other languages. The board suggested looking at ways to promote the upgraded 24-hour Town Hall system.
  4. The board decided to discuss the biennial citizen's survey at the November meeting. Ms. Moran asked the board to present ideas and feedback at the November meeting in order to present Council with an update later in the month.

V.

Member Comments:

There were no member comments.

VI.

Adjournment:

The meeting adjourned at 6:00 p.m.

VII.

Next ISAB Meeting:

The next ISAB meeting will be held on November 8, 2001 at 5:00 p.m., Building A, Front Conference Room.

 

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