Work Session Minutes of the Town of Cary , North Carolina
Subject: Solid Waste Collection
Location:
120 Wilkinson Avenue , 2nd Floor Conference Room
Date: 
July 19, 2005

Present: Mayor Ernie McAlister, Council Members Marla Dorrel, Michael Joyce, Jennifer Robinson, and Julie Robison. Mayor Pro Tem Jack Smith

Mayor McAlister called the work session to order at 4:34 p.m.

Absent: Council Members Nels Roseland and Jennifer Robinson

Public Works Director Mike Bajorek reviewed the implementation process for the curbside pickup program. (A copy of the PowerPoint Presentation is attached to and incorporated in these minutes as Exhibit A.)

Mr. Bajorek said that it will take eight weeks to deliver carts beginning September 26, 2005 ; citizens can follow the process through the Town’s Web site.

Mr. Bajorek stated that 31-34 full time employee positions will be eliminated within the next year. He said that staff has been working with the employees ensure they are aware of situation and to give them the opportunity to find another position within the Town or somewhere else.

Mrs. Robison asked if the first round of employment shift positions will be phased out as the three different phases of the progam are implemented. Mr. Bajorek responded yes, 28 positions will be lost within this year: 18 positions with the first phase cart delivery and 10 positions when the new trucks are received.

Mrs. Robison asked if maps are available to show the roll out schedule. Mr. Bajorek stated that maps will be available with the next phase. Staff is concentrating on the delivery of the carts to make the program run smoothly and the next phase is to develop the routes to be switched over, one third of which will be done this fiscal year. He said that everyone will get a roll out cart in the same time period; it takes about 8 weeks to deliver 33,000 carts. Everyone will go to curbside pickup at the same time no matter when the carts arrive. 

Mayor McAlister asked about the temporary positions, stating that the true job loss on the first phase is significantly less than the 33 full time employees. Mr. Bajorek said they are not creating any new positions, but are trying to hire within as entry level positions open up within the department.

Mrs. Robision asked how many of the 33 employees will be hired into other jobs within the town. Mr. Bajorek said he is somewhat confident that the first 18 will be accommodated; he is unsure about the 10 in the spring, but staff will keep council informed.

Mr. Bajorek stated that the hardest part of going to curbside pickup is getting information to citizens so that will read and understand it. Public Information Officer Susan Moran has provided all types of the media to get people’s attention. Mr. Bajorek said that the week before receiving the roll out cart citizens will receive a hanger on their garbage can explaining that they will be receiving a cart and what to expect; the following week staff will provide a plastic bag full of material with a brochure explaining how to use cart.

Mayor Pro Tem Smith asked if there is a plan to pick up old trash can. Mr. Bajorek replied that some people will want to repurpose their old trash cans for yard waste or other things. However, after the cart delivery staff will collect unwanted cans during the regular garbage pickup.

Mr. Bajorek said that a contractor will deliver the 95 gallon carts the last day of the backyard garbage collection. Using a contractor for this delivery is the very cost efficient. He said this delivering the 95 gallon carts first will give each household a chance to see if that size meets their needs. If after a few weeks citizens fell that a smaller cart will meet their needs they should call the public works department and the larger cart will be exchanged for a 65 gallon can. This is no cost for this first substitution. However, if someone decides to switch back to the 95 gallon cart there will be a $10 service charge.

Ms. Dorrel said citizens have expressed concerns about the cart being too big for current methods used to shield their garbage cans, which is a requirement in some restrictive covenants—the 65 gallon is an alternative to that. Mr. Bajorek said that staff will recommend an ordinance change designating where the carts are to be stored—they need to go behind the front face of the house or in an enclosure so that they cannot be seen from the street—however, if they so choose, homeowners associations can be more restrictive.

Mr. Joyce asked if the cart can be stored behind a shrub. Mr. Bajorek said yes, the idea is that the cart needs to be screened.

Mr. Bajorek said that a 35 gallon cart does exist; however, the diameter of the cart is too small for an automated collection. Staff recommends against using the 35 gallon cart because it removes productivity issues address by the curbside pickup. If resident decide that a second cart is needed they will have to pay a little extra. The price differential is for the difference in the cost of the waste.

Mr. Joyce asked about the cost for yard waste special collection pick up. Mr. Bajorek said if done outside of the normal trash pick up day it will cost $35 extra. Anything longer than the routine 10 minutes will cost an extra $12.

Ms. Dorrel asked about the timeframe for garbage cans remaining on street. Mr. Bajorek said if cans remain on the street citizens should call the Public Works Department. For the first offense a hanger will be left on the cart and staff will pull the cart up behind the plane of the house—the idea is to correct the problem and educate citizens. He said if there is a second office within a 12 month period, in addition to the above, staff will take a picture of the cart in front of the house, date stamp it and a $10 roll in fee will be added to the utility bill.

Mr. Bajorek asked how aggressive council wants staff to be with the fines, stating that staff can manipulate the 12 month period through a work order system to track. He said that staff does not intend to patrol neighborhoods for violators. Mayor McAlister said he has heard a number of concerns about this particular issue and the proposed system is a great way to address the problem. He said staff should be fairly aggressive.

Mrs. Robinson asked about other municipalities and the trends for receiving complaints, lack of compliance of removing the carts from the curb, and what policies are in place. Mr. Bajorek replied that the City of Raleigh has had complaints in areas where there are a lot of student renters because of the difficulty in educating the renters. Solid Waste Division Manager Scott Hecht said Raleigh uses a fining mechanism—$50 for carts left out—and that seems to be the trend for most communities. Raleigh also uses a patrol system. Council concurred with the suggested approach.

Mr. Bajorek stated that the post office expressed concerns about the carts blocking mailboxes. He said that Ms. Moran has created educational materials to help remind citizens where to place the carts.

Mr. Joyce asked if graphics or sketches were available in the educational materials. Ms. Moran said there is a short video. Staff does not want to not overwhelm citizens with information, but educate and work with them. She will ensure that graphics are in the materials.

Mr. Coleman asked about staff’s experience with calls from citizens who forget to put out their trash. Mr. Bajorek said the Town receives very few calls. He said with recycling, which is a different situation, staff probably receives less than 10 calls a week.

Mr. Joyce asked about using dumpster for new developments. Mr. Bajorek responded that staff is working with developers to create places for carts to be enclosed. Mr. Joyce said that multi-family units can go with a dumpster approach and hire a private contractor. Mr. Bajorek agreed that was a good approach.

Mr. Joyce asked if the Town currently collects waste from businesses. Mr. Bajorek replied yes, stating that the Town currently collects for 243 business as long as they have four or less cans.

Mr. Bajorek will speak to homeowners association and any groups who make requests for information about the curbside program.

Mayor Pro Tem Smith asked if staff did an analysis before deciding to use the 95 gallon can. Mr. Bajorek said from he spoke with several cart vendors about what communities provide and he was told 95 percent of the people receive the 95 gallon cart. He said that the 65 gallon cart is the same as using two trash cans. He said that the 95 gallon cart gives a safety net so that citizens do not have overflow waste.

Mayor Pro Tem Smith asked if the lid has to be completely closed or trash can be stacked leaving the lid open. Mr. Bajorek replied that there is some room for the lid to be propped open, but the possibility of garbage blowing out exists. He said that the dimensions between the 65 gallon and 95 gallon carts are very similar.

Mayor McAlister asked about the cost for each of the carts. Mr. Bajorek stated that the 95 gallon cost $40 and the 65 gallon cost $36. Mrs. Robison asked about the cost of having two carts. Mr. Bajorek said citizens requesting a second cart will be charged an additional $3.50 fee on their utility bill. That charge pays for leasing the cart, plus the additional operation and maintenance of another pick up, and additional volume. The color of the carts is Cary green.

Mr. Joyce asked about the cost of putting the Town seal on the carts. Mr. Bajorek said that there is no cost difference for using the seal.

Mrs. Robison asked about changes in recyclables. Mr. Bajorek said staff presented an option to go with a different type of collection vehicle in this year’s budget. At the September operations committee staff will present a recommendation for going to a dual stream or single stream collection piece of equipment, which would change the goals of recycling program and substantially reduce the costs associated with collection. However, that change would also reduce the revenue the Town receives for the materials. The trucks will allow the Town to collect a larger variety of material.

Mayor McAlister asked council about comments they have received from citizens about the program.

Mr. Joyce asked if a doctor’s note is necessary for those unable to roll the carts to the curb. Mr. Bajorek responded yes, stating it ensures that only citizens who truly need assistance are making those requests.

Mr. Joyce asked how much an empty cart weighs. Mr. Bajorek stated approximately 10 pounds.

The majority of council members received comments about the size of the carts and the affect it will have on their covenant restrictions.

Mrs. Robison said that some homeowner associations have policed and enforced covenants regarding the placement of trash cans. She is concerned that the 95 gallon can is too big for existing structures and that the Town will start to receive complaints from citizens about incurring costs to rebuild garbage houses. Mr. Hecht said that has not been a problem with the backyard pickup and that an ordinance will need to be added.

Ms. Robison asked if property management companies have been notified about the program. Mr. Bajorek said that letters have gone out letting them know about the program and that staff would be happy discuss it with them.

Ms. Dorrel said most issues she hears about are appearance related, most frequent one is about people leaving them out too long creating visual clutter.

Mayor McAlister thanked staff for the presentation and said council will look forward to a successful roll out.

The work session adjourned at 3:39 .