Work Session Minutes of the Town of Cary , North Carolina
Subject: 
Town Operations
Town
Council Chambers
101 Wilkinson Avenue
December 7, 2004
Web Site:  http://www.townofcary.org

Mayor McAlister called the work session to order at 4:34 p.m.

Present: Mayor Ernie McAlister, Council Members Marla Dorrel, and Julie Robison

Absent: Mayor Pro Tem Jack Smith, Council Members Michael Joyce and Jennifer Robinson

Council Member Nels Roseland arrived at 4:38 p.m.

Copies of the December 7, 2004 work session materials are attached to and incorporated herein as Exhibit A.

Public Works and Utilities Department

Director Kim Fisher provided an overview of the overall operations of the Public Works and Utilities Department.

Utilities Director Robert Bonné provided an overview of the Utilities Division;

Ms. Dorrel asked about the required standards for water treatment facilities. Mr. Bonné said that some treatment facilities barely meet the regulation standards, however, the Town of Cary has been commended for being well above the minimum regulations for preventive maintenance and maintaining those facilities.

Ms. Dorrel asked about restaurant compliance, enforcement of the grease ordinance and responsibility for monitoring bulk disposal. Mr. Bonné responded that the low bidder gets a lot of the work in the county, but that several of the low bidders are not properly disposing of the grease. He stated that several restaurants have become aware of the improper disposals and have begun choosing more reputable grease disposable firms. He said that the Town contacts the Division of Waste Management regarding disposals, checks hauling records, and other things necessary to ensure the proper disposal of grease. Town Manager Bill Coleman added that once private companies clean out grease traps it is no longer the Town’s responsibility. He said that the private company has to be permitted by the state and it is the company’s responsibility to meet the conditions of that permit, properly disposing of grease by state rules; it is the state’s responsibility to enforce grease disposal compliance. Mr. Coleman said that if the Town catches someone illegally discharging material it gets reported to the state.

Ms. Dorrel asked about the record of compliance among food service establishments within the Town. Mr. Bonné responded that the Town has about an 80 percent compliance rate. He said that the Town has the most flexible program within the state in terms of Town staff responding to unique situations and building solutions to allow restaurants to stay in business. Mr. Bonné stated that a successful program has approximately 90 percent compliance; however, the programs are new nationwide and staff is working to educate people on the requirements.

Mr. Roseland asked about the Town meeting the expectations for water conservation compliance. Mr. Bonné answered that the Town is on track with an overall percentage of about 83 percent. He said that the Town is down from 101 gallons per capita per day to 83 gallons per capita per day and the goal is a 20 percent reduction. Staff will provide Council with more details regarding the compliance status.

Mrs. Robison asked about marketing pellets for the biosolids dryer. Mr. Bonné responded that the market is currently depressed and the Town estimates revenue of $30,000-$50,000 a year, starting approximately 3-6 months after the facility is up and operating. He said that the biggest costs savings on the biosolids dryer is the cost avoidance associated with not paying trucking costs, saving a half a million dollars per year, which is a much bigger savings than from the sale of the pellets.

Mrs. Robison asked about the difference between processes in the biosolids dryer and the dewatering process in the current system, and about the associated odor control and reductions. Mr. Bonné replied that the subject is still being studied. He stated that the biosolids management plan will incorporate recommendations from the odor control study and include recommendations to reduce costs. The actual operation of the dyer will not dramatically reduce odor, but not having to digest the sludge is the big odor control aspect.

Mrs. Robison asked about allowable pollutants for sludge. Mr. Bonné responded that it is the biological oxygen demand, which is the very material the plant is designed to treat, ground up food on an industrial level, and total suspended solids and ammonia. The Town has the ability to surcharge for some of the nutrients effectively treated at the plant. He said that toxic substances and any thing that could damage the plant are not allowed.

Mr. Roseland asked about the production and sale of pellets for the biosolids dryer. Mr. Bonné said the Town expects to sell all of the pellets. Staff will provide Council with more data regarding the pellets.

Public Works Director Michael Bajorek provided an overview of the Public Works Division.

Mr. Coleman stated that state recently began permitting wastewater and water maintenance systems creating standards for maintenance of water distribution and sewer collection systems. He said that permit requirements are drivers for benchmarking and levels of standards for service maintained by the Town and geared toward environmental protection. Mr. Bajorek added that the Town is meeting permit levels and that sewer system standards are outlined in the permits. He said that staff works as a team to ensure that their efforts are concentrated to keep overflow levels down.

Mrs. Robison asked about trends prior to beginning the leak detection program. Mr. Bajorek responded that unaccounted water loss has been stable over the past few years; over the last 8 years staff has emphasized accounting for and fixing the leaks.

Mr. Bajorek read the following letter received from a Cary resident:

“Let me start off by saying that I have always known our trash collectors to be polite and to take a distinct pride in their jobs. It is not easy to do what they do, but yesterday they reaffirmed my faith in my fellow man. We all have days where our car cuts off, where someone says a curse word or where we are just unhappy with community in general. Lately, I’ve had a run of bad luck with community and was wondering, as we all do at times, if God was using me as entertainment and see just how far he could push my blood pressure. You see, my mother had come from out of state to visit for a few days, and as the old adage says you can’t go home again. As luck would have it she was ready to go back home and her battery was dead in her car. Not just dead, it was time for tax. As I was getting more and more frustrated with trying to jump the car our garbage collection people came along to do their duty, but also took a few minutes out to help as much as they could and give some support. No one asked them to. It was obvious they had been working very hard jobs. It was also obvious that they were simply nice people looking out for their fellow man. I am proud to live in an area that hires people of this nature and would like to pass along my thanks. I thanked them as much as I could, but I don’t think they understood just how important seeing them and hearing them offer to help really impacted me. Thank you for hiring them and if good feedback counts, I hope this e-mail helps them in at least some small way. Grady Holland

Mr. Roseland asked about the opportunities for efficiencies and about the Town’s costs being higher than neighboring municipalities. Mr. Bajorek responded that staff continually meets the goals initially established for the program (citizen friendly collection, large variety of material, highest dollar value for the material collected, and limiting contamination going into land refill), which is driving up costs. The Town gets a good value for material, however, costs have risen to the point where the recycling process needs to be reevaluated.

Mr. Roseland asked about recycling products having the poorest market. Mr. Bajorek replied that the plastics have the poorest market, because plastics don’t generate a lot of funds.

Ms. Dorrel asked about the assignment of public works crews. Mr. Bajorek responded that crews are separated by east and west district to eliminate unnecessary driving back and forth to the operations center. He said that they are hoping to create a district facility to house staff in the western part of Town to help reduce travel time.

Mrs. Robison asked about the maintenance and clean up of garbage along sidewalks next to undeveloped land. Mr. Bajorek responded that in addition to the 45 miles of streets mowed and maintained by the Town, which are mostly thoroughfares, part of the weekly mowing is litter collection and picked up on a weekly basis. He said that staff contacts owners of vacant property to notify them of any complaints and they have been very successful in having those lots cleaned.

Mrs. Robison asked about televised sewer inspections. Mr. Bajorek said that a motorized camera with a tilt head is put into the sewer to view the area. The information from the camera is used in planning for sewer rehabilitation by putting a value on that segment of sewer. He said that technology is used to fix and repair and to make improvements. The town has had a video camera for about 12 years; however, the current camera is digital, costs about $20,000, and sends information to a personal computer to download into the Town’s system.

Mrs. Robison asked about the graffiti, where it is and how often it happens. Mr. Bajorek responded that over the past 4-5 months there has been a rash of graffiti in the streets and staff has taken a broken window approach by painting over the graffiti as it happens. He said that facilities having graffiti are power washed and painted. 

Mayor McAlister thanked the staff who made presentations.

Action: At 6:32 p.m. , Mr. Roseland made a motion to adjourn, Mrs. Robison provided the second, and council granted unanimous approval.

The work session ended at 6:32 p.m.