Work Session Minutes of the Town of Cary, North Carolina
Subject:  Transit

Conference room
120 Wilkinson Avenue
August 17, 2004
5:30 p.m.
Web Site:  www.townofcary.org  

Present: Mayor Ernie McAlister, Mayor Pro Tem Jack Smith, Council Members Marla Dorrel, Mike Joyce, and Jennifer Robinson, Julie Robison and Nels Roseland

Mayor McAlister called the work session to order at 4:34 p.m.

Mayor McAlister asked Council members to share comments they received from citizens regarding C-Tran. Council Members stated that many citizens are concerned about the possibility of services to senior citizens and the disabled being cut; some have stated that they would be willing to pay more to keep that service. There were also geographic concerns about possibly eliminating service to some of the outer lying areas

Mr. Roseland said that limiting service to only seniors and disabled could be more expensive for the town and that by offering service to a broader set of people the Town can tap into federal funding to offset costs.

Mayor McAlister informed citizens attending the work session that the Town will have a fairly extensive public participation process to receive their input before any decisions are made regarding C-Tran.

1.         Overview of C-Tran Operational Analysis and Three-Year Plan

Ray Boylston of the Planning Department stated that the purpose of the work session is to discuss C-Tran’s future with the Town of Cary. (A copy of Wilbur Smith and Associates’ C-Tran Operational Review and Expansion Analysis Final Report is attached to and incorporated in these minutes as Exhibit A.)

Mr. Boylston stated that the Town has a contract with First Transit, and the three year plan was completed in March 2004. He said that the amount of funds required from the general fund for C-Tran has gone down 75 percent due to the Town’s receipt of $501,000 in federal funds and $140,771 from the State Maintenance Assistance Program (SMAP) funds for the North Carolina Department of Transportation division (DOT). (A copy of Mr. Boylston’s PowerPoint presentation is attached to and incorporated in these minutes as Exhibit B.)

2.         Brief Summary of C-Tran – Past and Present

Mr. Boylston stated that the Town has a turn key operation contract, meaning that the Town contracts with a private provider who provides drivers and vehicles, and handles all of the maintenance, reservations and scheduling for C-Tran. He said that this type of contract puts the Town into a certain category for federal funding.

He said that the fleet for C-Tran is getting older, with the average vehicle mileage on most of the fleet being between 125,000-130,000 miles. For every 16 additional passenger trips per day, new vehicles will need to be added to the fleet. However, the contractor is not going to take the risk during the last year of a contract to purchase vehicles without knowing if they will be able to spread the costs out over three to four years.

Mr. Roseland asked how much the Town spent in 2004 to replace vehicles. Mr. Boylston said that $80,000 is budgeted, but has not been spent. He said that the $80,000 would probably purchase three to four vehicles a year. The cost of one vehicle is roughly $55,000 with the market, and federal or state matching fund would leave the town with a 10-20 percent matching cost. With funds from the state the town could get several vehicles. He said that the Town sent a request to the state about a year ago for three vehicles and he is waiting to see if the state will grant that request.

Mr. Joyce asked how many passenger trips are made per day per vehicle. Mr. Boylston didn’t have the exact numbers, but he said it would be 26 on-way passenger trips per vehicle if C-Tran ran every hour of the day. 

Mrs. Robison asked if he had comparative figures on other municipalities with door-to-door or demand driven services such as Cary . Mr. Boylston said that Cary is on the average with comparable service types; however, there are other factors to consider when making comparisons, such as the size of the service area and whether the systems go out of town. He said that other areas of the country may have lower labor cost rates.

Mr. Roseland asked if the comparison factored in Raleigh ’s door-to-door pick up service. Mr. Boylston stated that it did not; he wanted to show the differences between the cost per trip in a fixed route system versus a demand response system. He will provide council with Raleigh ’s door-to-door information as soon as it is received.

Mrs. Robison asked if fixed routes would offset the cost of the demand driven service. Mr. Boylston said that 10-15 percent of existing trips could be met by a fixed route system. He said in going to a fixed route service system the Town has to demonstrate consistency and reliability up front.

Mrs. Robinson asked if door-to-door service would still be maintained if going to a fixed route and whether that service can be extend only to senior and disabled citizens without it being considered discriminatory. Mr. Boylston stated that the Americans with Disability Act of 1990 clearly states that complimentary paratransit service has to be provided for people who cannot get to a bus stop and live within 3/4 of a mile of the transport to a fixed route. This is currently what is done with C-Tran. He said that the Town would maintain door-to-door service and that it can always be expanded further than the federal requirements. The Town is only required to meet the minimal federal guidelines. Federal funding is not jeopardized as long as the Town meets the general intent of the law.

Mrs. Robinson asked how many seats are on each vehicle and the maximum number of people riding in each vehicle at any given time. Mr. Boylston responded that there are 9 passenger seats in each with a wheel chair securement device. He said that based on the nature of the service, the maximum number of passengers riding at any given time is about four. This is due to the need to meet an efficiency balance, as well as maintaining quality of service.

Mrs. Robinson suggested staff look into purchasing smaller vehicles for door-to-door service in order to cut costs. Mr. Boylston stated that he has discussed with First Transit the option of moving to smaller vehicles to save on fuel costs.

3.         C-Tran Service Alternatives and Impact on Funding (A description of the proposed service options, population and employment estimates, and C-Tran ridership and funding summary are attached to and incorporated in these minutes as Exhibit C.)

a.         Option A - No service changes

Mr. Roseland asked why there was an increase in overall costs. Mr. Boylston responded that it is because of a gradual, steady increase in demand of senior and disabled citizen services.

b.         Option B – Fixed Routes and New Specialized Transit Services

Mrs. Robison what the rationale is for decreasing the coverage hours. Mr. Boylston replied that staff was looking at other options to the current service. He said that the reduced hours make up the door-to-door component of C-Tran; the demand is not as great during the proposed reduced hours.

Mr. Roseland asked what the cost difference would be if the hours remained the same. Mr. Boylston will obtain that information and provide it to council.

Mayor McAlister asked if capital costs for additional vehicles were included in the funding summary. Mr. Boylston responded that the summary is a combination of both operating and capital funding. He said that if funding is received from the federal and state it will reduce the revenue per hour rate by $3.50 per revenue hour.

Mrs. Robinson stated that there is a Triangle Transit Authority (TTA) fixed route that runs along Davis Drive into Research Triangle Park (RTP). She suggested that would be valuable to get citizens over to that route so that they could link into the TTA system to go into RTP. Mr. Boylston stated that staff will look into implementing that option.

Mr. Boylston stated that in determining routes staff looked at areas with clusters of activity and used the census to track data. He said that staff will work with the public on establishing the actual stops along specific routes and the distance between stops. Staff is working with TTA to try and prevent duplicative service.

Mrs. Robison asked if transfer stations would be available for citizens connecting from north and south to east and west. Mr. Boylston said staff is continuing to pursue that option, particularly at the Mayfair Plaza and the Northwoods Market, in order to provide appropriate coverage during bad weather.

Mr. Roseland asked how many current passengers would be affected by the change in service to fixed and specialized routes. Mr. Boylston responded that the number of passenger trips for door-to-door service would go down approximately 55 percent; however, general public ridership would triple, if the services is aggressively marketed. He said that capital costs are stabilized if regular routes are used.

Mrs. Robison asked how the change in the system would affect federal and state funding. Mr. Boylston stated that the examples provided look at the lowest case scenario. He said that it is possible for the Town to receive more funding based on performance data.

c.         Option C – Fixed Routes only

Mr. Boylston said with this option that the Town would receive federal funding, state funding would decrease, ridership would increase, and the general fund subsidy would decrease. He stated that the fixed route only option would take some time for the services to mature and develop.

Several council members stated that they are not interested in limiting or restricting the service for seniors and disabled and they would like to see fixed routes only removed as a service option.

4.         Discussion

Mrs. Robison asked if changing the service would affect the $5 vehicle license fee. Scott Fogleman of the Budget Department responded no.

Mayor Pro Tem Smith asked what the county’s role is with public transportation. Mr. Boylston responded that the county receives money comes from the federal government, which is usually matched by the state, to provide rural general public transportation. He said that the county has very limited funds available to provide general public trips. The County relies solely on state funding.

Mrs. Roseland asked if option b would still provide door-to-door service to the general pubic. Mr. Boylston responded that the only time the general public would have access to door-to-door service is if they lived within the parameters set by federal law, which is 3/4 miles of the fixed route stop.

Mayor McAlister suggested that the public participation process be used to determine the importance of keep the shopping trips in the door-to-door service.  He said the next step is to get the information out to the public and then holding public information sessions to hear what they have to say.

Council members expressed concern about reducing the hours under option B.

Mrs. Robinson asked what the cost implication is to extend the hours in option B beyond 5 p.m. and to extend shopping days to any day of the week. Mr. Boylston will provide that information to council.

Mayor McAlister said Option B provides a chance to expand C-Tran and it would create an entire route system as an alternative and create a savings of approximately 25 percent of our existing general fund subsidy. He said it is the consensus that C doesn’t have support.

Mr. Joyce stated that he would like to see a scaled down version of services only for seniors and disabled and requested financial information on that option.

Mr. Joyce said see fixed routes only kept in as a service option for comment from the public.

ACTION: A straw vote was called for and the majority of council members voted to remove fixed routes only (option C) as an option as an option to be presented to the public. Mr. Joyce voted to keep option C.

5.         Selection of Preliminary C-Tran Service Design

Staff was directed to remove option C and to work with options A and B.

6.         Proposed Public Participation Process

Mayor McAlister asked what the time line is to receive public comment. Jeff Ulma of the Planning Department responded it would begin in about six weeks and implementation would be geared toward the next fiscal year budget. Mr. Boylston added that the ultimate goal to have a clear scope of services by November in order to develop a request for proposal. He said the Town is in the last year of the contract with First Transit which ends with the fiscal year.

Mayor McAlister instructed staff to ensure that information provided to the public regarding the available options is very clear so that citizens can accurately weigh in on the options being considered.

Ms. Dorrel suggested that as staff looks to the future of C-Tran they look at making connections to hotels, restaurants, movies, and other entertainment venues, perhaps by developing the service with the cooperative efforts of area hotels. She also suggested providing service during special events, which would include extending the hours.

Mr. Roseland added that consideration should also be given to adding sidewalks from hotels to transit stops.

Ms. Dorrel would also like teens to be members of the the recommended transportation advisory board.

The work session adjourned at 6:06 p.m.