FAQ
Frequently Asked Questions
911: When to Call
Car Accidents
Citizens Police Academy
Community Watch Program
Handgun Permits
Police Case Status
Police Department Employment
Police Report Copies
Rabid Animals
Suspicious Activity
Traffic Safety
How to file a Complaint or Commendation
Call 911 only for emergencies - situations where immediate police, fire or ambulance assistance is needed.
For non-emergency situations, call (919) 469-4012. Examples include dogs barking, loud music complaints or directions.
More information on emergency communications
If you are involved in a minor accident where there are no visible signs of injury to persons involved and the vehicles are drivable, move your vehicle out of the traveled portion of the roadway. Cars left in the road contribute to traffic congestion which can cause other accidents. Call 911 and exchange driver information. DO NOT leave the scene until you have spoken to the police officer.
Handgun Permits
The Sheriff's Office issues permits to purchase a handgun and to carry a concealed handgun. The State Bureau of Investigation has permit statistics and other firearms law information.
The Sheriff's Office issues permits to purchase a handgun and to carry a concealed handgun. The State Bureau of Investigation has permit statistics and other firearms law information.
If you want more information about your case, the best way is to speak with the officer that took your report. Patrol officers usually investigate their own cases. If it is a case that demands considerable departmental resources, it will be reassigned to the Criminal Investigations Unit and you will be contacted by an investigator.
If your case involves a juvenile (anyone under 16 years of age), it may be referred to the Youth Services Unit and you will be contacted by a Juvenile Investigator.
Under normal circumstances, the officer or investigator will notify you of any important developments in your case. We encourage you to maintain contact with the police department and to call if you have any questions or concerns about your case.
Contact Information:
Patrol Operations (919) 469-4012
Criminal Investigations (919) 469-4017
Juvenile Investigations (919) 460-4917
Contact the Records unit.
See Animal Control
Watching out for suspicious activity can be tricky, but you should remember one simple rule: "If you see a situation and it doesn't feel right to you, it's suspicious." Many crimes have been prevented because alert citizens have reported suspicious activity. If your intuition tells you something isn't right, call and report your suspicions. It's better to discover that nothing is wrong than to let a crime be committed.
See Traffic Safety
How to File a Complaint or Commendation
If you feel you have been treated improperly by a Police Department employee, or if you have a significant concern regarding the actions of a Police Department employee, please call, write or visit:
Cary Police Department
Watch Commander's Office
120 Wilkinson Ave.
PO Box 8005
Cary, NC 27512-8005
(919) 469-4016
Available 24 hours a day
If you have been assisted by a Police Department employee and wish to praise or commend the employee, please call, write, or visit:
Cary Police Department
Office of the Chief of Police
120 Wilkinson Ave
PO Box 8005
Cary, NC 27512-8005
(919) 469-4023
Monday through Friday 8 AM-5 PM
2008 Complaint Summary
Internal Affairs Complaints – 6
Supervisory Complaints – 45
Total Complaints – 51
Allegations Sustained – 14
Allegations Not Sustained – 37
2007 Complaint Summary
Internal Affairs Complaints – 11
Supervisory Complaints – 44
Total Complaints – 55
Allegations Sustained – 7
Allegations Not Sustained – 48
Should you need any additional information, please send email to us.
