Seniors & Disabled
When approved for Door-to-Door service
Call (919) 481- 2020 (Option #3)
for C-Tran's Reservation Center to schedule trips
C-Tran began in August 2001 as a transportation service for Cary citizens who are senior citizens (age 60 or older) or disabled. It transformed to a full-fledged transit system in July 2002 with the understanding that there be no reduction in service for senior citizens or disabled persons.
On Feb. 22, 2005, the Town Council approved a new C-Tran service design for general public riders, which includes three fixed routes with regularly scheduled stops. Creating fixed routes increases the availability of door-to-door services for seniors and disabled citizens. Effective December 16, 2005, general public riders are no longer eligible for door-to-door services.
On June 12, 2008, the Town Council approved a new three-tiered fare system for Door-to-Door service passengers. (Please see new fare structure below). Effective June 13, 2008, the age requirement of seniors who are applying for Door-to-Door service, has been increased to 60 years of age.
Existing door-to-door services for seniors and persons who are disabled will not change. These passengers may also use the fixed route service.
See Passenger Guide
Door-to-door service requires that trips be reserved at least 24 hours in advance of the desired trip time to ensure seat availability. The pick-up and drop-off points must be in the service boundary.
|Tier I||Tier II||Tier III|
|Trips wholly within 3/4 mile of the fixed route corridors||Trips not wholly within the 3/4 mile corridor of the fixed routes but within Town limit||Out-of-town trips (Raleigh, Durham, Chapel Hill, Apex, and Morrisville)|
|$2 per one-way trip||$4 per one-way trip||$6 per one-way trip|
Cary citizens who are least 60 years old can ride C-Tran to and from medical appointments and anywhere in Raleigh, Durham, Chapel Hill, Apex and Morrisville assuming space is available on Monday through Friday. Persons with disabilities can ride for employment trips to destinations in Raleigh, Durham, Chapel Hill, Apex, and Morrisville during normal business hours. Registration for this service is required.
Steps to Register for Door-to-Door Service
- All seniors (age 60 or older) and persons with disabilities must go to the Cary Senior Center in order to verify residence, age, and/or disability and to have a photo ID made. A free ride to and from the Senior Center will be provided by calling (919) 481-2020.
- Eligible and approved applicants can receive transit services prior to receiving the photo ID.
- Photo IDs will be mailed within approximately two weeks from the date the photo was taken. For those applicants that have been approved by staff for eligibility, trips may be reserved prior to receipt of their photo ID.
Print and fill out the registration form (PDF) to become eligible for basic door-to-door service. Does not require disability application if 60 years of age or older.
For Persons with Disabilities (younger than age 60)
Print and fill out the registration form (PDF) to become eligible for expanded service options.
Other Details Contact:
Caregivers may ride for free with passengers who require assistance but must be documented on their application for Door-to-Door services.
Transit Services Assistant