Image of warehouse and supplies Meter Photo of financial report Photo of Finance customer service window

Fees

Utility Service charge for new customers:
$18 (may be added to the first month’s bill)

For a late payment:
1% per month or or a $5 minimum on unpaid balance

Returned check fee:
Maximum allowed by N. C. State Law

Meter test:
$86 per test

Deposit for New Accounts
Residential: $ 60

Commercial:

  • 5/8 Inch Meter: $ 60
  • 1 Inch Meter: $100
  • 1.5 Inch Meter: $150
  • 2 Inch Meter: $200
  • 3 Inch Meter: $300
  • 4 Inch Meter: $400
  • 6 Inch Meter: $600


Non-Payment Fee - Water

Fee for non-payment of past-due charges and resumption of service when service is disconnected by the town due to nonpayment of water charges:

  • During town business hours: $ 33
  • Any other time: $ 48
 

Repeat Call Fee

For repeat calls for setting meters or any time a second trip is necessary to perform a requested service: $ 50

Additional recycling cart:
$1 per month, added to customer's monthly utility bill