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NEWS RELEASE

FOR IMMEDIATE RELEASE

August 22, 2006

 

 

BOIL WATER NOTICE LIFTED FOR CORONADO WAY

Announcement confirms that all of Cary ’s water is safe

 

CARY , NC Overnight results from tests of tap water taken from Coronado Way indicate that bacterial contamination is no longer present in Cary ’s water system.  Therefore, the Town of Cary , by order of the Public Water Supply Section, has lifted the boil water notice for the 12 homes on Coronado Way – the only homes that were still under a Boil Water Notice after the Town lifted the town-wide Boil Water Notice on August 20.  As a safety precaution, residents on Coronado Way will need to flush their home water systems before using tap water, and Town crews are going door-to-door this afternoon delivering flushing instructions to them. 

 

“The Town has worked hard to resolve this difficult situation,” said Cary Mayor Ernie McAlister.  “We realize that this was an inconvenience for many home and business owners and rest assured, we will continue to work diligently to resolve this situation through a full investigation.”   

 

On August 18, a Boil Water Notice was issued for the Town of Cary after routine sampling and testing revealed the presence of E. Coli in one home on Coronado Way.  The Notice was later lifted for the Western Pressure Zone on August 19 after the Town was able to isolate the affected areas.

 

 

 

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PRIMARY CONTACTS:

Mike Bajorek, Public Works Director, (919) 469-4090

April Little, Deputy Public Information Officer, (919) 481-5091

Susan Moran, Public Information Officer, (919) 460-4951

 

 

 

 

 

 

 

 

FOR IMMEDIATE RELEASE

August 21, 2006

Noon

 

 

TOWN OF CARY BOIL WATER NOTICE UPDATE

 

CARY , NC There has been no change regarding the Boil Water Notice in Cary since the last update at 6 p.m. on Sunday, August 20, 2006 .

 

The Boil Water Notice issued on Friday, August 18 has been canceled with the exception of 12 homes on Coronado Way , and officials are continuing their investigation into the cause of the bacterial contamination.

 

This is the final regular news release update on this issue.  However, we will distribute additional information once a cause of the incident is determined and the Coronado Way Boil Water Notice is lifted.

 

 

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PRIMARY CONTACTS:

Mike Bajorek, Public Works Director, (919) 469-4090

April Little, Deputy Public Information Officer, (919) 481-5091

Susan Moran, Public Information Officer, (919) 460-4951

 

 

 

 

 

 

 

FOR IMMEDIATE RELEASE

August 20, 2006

6 p.m.

 

 

 

  

CARY BOIL WATER NOTICE CANCELED FOR ALL EXCEPT CORONADO WAY

 

CARY, NC – After a meeting with staff from the Public Water Supply section of the N.C. Department of Environment and Natural Resources and Wake County Environmental Services today and given that a second round of tests showed that bacterial contamination has not spread from Coronado Way to the rest of Cary’s water system, the Town of Cary has lifted the boil water notice for everyone except for the 12 customers who live on Coronado Way.  Given that sampling tests confirm that the water quality problem did not spread throughout the system, only 99 customers surrounding Coronado Way will need to flush their home or business water systems before using tap water, and Town crews are going door-to-door this afternoon delivering flushing instructions to them.  Today’s announcement also means that commercial kitchens and regulated establishments, including restaurants, may reopen. 

 

“By hydraulically isolating the source area of the problem – Coronado Way –we can now say with confidence that Cary ’s water is safe,” said Town of Cary Public Works Director Mike Bajorek .  “We know that this has been a tremendous inconvenience to our citizens as well as an economic challenge for many of our businesses, and we appreciate their support and cooperation as we’ve worked hard to keep folks safe.”

 

Bajorek reiterated that only those 99 customers in and around Coronado Way that received the hand-delivered notices from the Town need to flush their water systems before using them.

 

While the investigation remains ongoing, officials believe that an unpermitted plumbing renovation on Coronado Way is the likely source of the water quality problem. 

 

“As we have said from the beginning, it was critical to public safety that we act in an abundance of caution by issuing a town-wide Boil Water Notice until we were certain that our community’s health was not in jeopardy,” added Bajorek.

 

The next update will be at about noon on Monday, August 21, unless changing conditions warrant earlier action.

 

 

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PRIMARY CONTACTS:

Susan Moran, Public Information Officer, (919) 393-4383 (pager)

 

 

 

 

 

 

FOR IMMEDIATE RELEASE

August 20, 2006

3 p.m.

 

 

BOIL WATER NOTICE UPDATE

 

CARY , NC There has been no change regarding the boil water notice in Cary since the last update at 8 a.m. today.  The next update will be issued about 9 p.m. today unless changing conditions warrant earlier action.

 

 

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PRIMARY CONTACTS:

Susan Moran, Public Information Officer, (919) 393-4383 (pager)

 

 

 

 

 

 

FOR IMMEDIATE RELEASE

August 20, 2006

8 a.m.

 

 

BOIL WATER NOTICE CONTINUES

 

CARY, NC –Overnight results from tests of tap water taken from throughout Cary indicate that total coliform remains present in one home in Cary, but the contamination has not spread into the rest of the Town of Cary’s water system.  To address this situation, Cary crews have disconnected the house at 107 Coronado Way from the water system.  The Town will be consulting with the Public Water Supply branch of the N.C. Department of Environment and Natural Resources this morning on next steps while water quality tests are ongoing.  Until further notice, everyone in Cary who is not in the Western Pressure Zone must continue to abide by the Boil Water Notice.  

People in Cary outside of the Western Pressure Zone SHOULD NOT DRINK THE WATER WITHOUT BOILING IT FIRST.  Also, they should bring tap water to a rolling boil for at least three minutes or use bottled water until further notice for the following purposes:

·         Cooking

·         Brushing teeth

·         Making ice

·         Preparing infant formula and juices

·         Washing fruit, vegetables and other food items

·         Cleaning dishes

 

Affected customers are asked to share the boil water notice information with all other people who drink this water, especially those who may not have received this notice directly, such as people living in apartments, nursing homes, schools and businesses. This may be done by posting this notice in a public place or distributing copies by hand or mail. 

 

As part of the Notice, all restaurants, food stands, school kitchen and lunchrooms, nursing home kitchens, meat markets, and lodging facilities in Cary outside of the Western Pressure Zone have been closed by order of the N.C. Department of Environment and Natural Resources. 

 

Fecal coliform or E. coli is bacteria whose presence indicates that the water may be contaminated with human or animal waste.  Microbes in this waste can cause diarrhea, cramps, nausea, headaches or other symptoms.  Properly boiling the water kills the harmful bacteria.  Sensitive customers, such as infants, young children and customers with weakened immune systems should especially use boiled or bottled water for bathing because they may be more susceptible to harmful bacteria in the water. 

 

To determine if you are a Western Pressure Zone customer, see the map of the zone or read the listing of addresses in the zone.  In addition to the Western Pressure Zone, the Town of Cary ’s Boil Water Notice does not include Apex, Morrisville, RTP, or RDU.

 

Concerned citizens needing more information may call (919) 469-4090 to speak with a customer service representative.  Also, the latest updates will be available on the Boil Water section of the Town’s Web site and via the Town’s electronic mailing list service.  A recorded message with the latest update is available at (919) 319-4500.

 

Any restaurants with questions or concerns should call Wake County Environmental Services at (919) 868-9254.

 

The next update will be issued about 3 p.m. today unless changing conditions warrant earlier action.

 

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PRIMARY CONTACTS:

Susan Moran, Public Information Officer, (919) 393-4383 (pager)

 

 

 

 

 

 

 

 

 

 

 

 

 

FOR IMMEDIATE RELEASE

August 19, 2006

12:35 a.m.

 

 

CARY ’S BOIL WATER NOTICE AREA REDUCES IN SIZE

Water Supply in Western Pressure Zone Deemed Safe

 

 

CARY , NC The Boil Water Notice issued for all of Cary has been reduced in size to no longer include Cary customers in the utility system’s western pressure zone; the Boil Water Notice remains in effect for all of the rest of the customers in Cary Results of the Town of Cary’s routine sampling and testing of its water supply revealed the presence of E. coli on Coronado Way in the Coronado Village subdivision in central Cary on Friday, August 18, and as a precaution, “Boil Water” notices were issued for all water customers located in the Town of Cary; this DOES NOT include Apex, Morrisville, RTP, or RDU.  Officials believe that this isolated finding is likely the result of an as yet undetected illegal cross-connection or recent system work during which bacterial contamination could have entered the system. Tests from nearly 40 other sampling points taken this week throughout Cary were normal. 

 

“Because we are able to isolate this section of the water system, public health officials have deemed the water safe in the western pressure zone,” said Town of Cary Public Works Director Mike Bajorek.  “Boil water notices remain in effect for the remaining parts of Cary .”

 

As part of the notice, all restaurants, food stands, school kitchen and lunchrooms, nursing home kitchens, meat markets, and lodging facilities in Cary have been closed by order of the N.C. Department of Environment and Natural Resources.  Any restaurants with questions or concerns should call Wake County Environmental Services at (919) 868-9254.  

Until further notice, people in Cary SHOULD NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Also, they should bring tap water to a rolling boil for at least three minutes or use bottled water until further notice for the following purposes:

  • Cooking

  • Brushing teeth

  • Making ice

  • Preparing infant formula and juices

  • Washing fruit, vegetables and other food items

  • Cleaning dishes

Fecal coliform or E. coli is bacteria whose presence indicates that the water may be contaminated with human or animal waste.  Microbes in this waste can cause diarrhea, cramps, nausea, headaches or other symptoms.  Properly boiling the water kills the harmful bacteria.  Sensitive customers, such as infants, young children and customers with weakened immune systems should especially use boiled or bottled water for bathing because they may be more susceptible to harmful bacteria in the water. 

 

“While the water is safe for showers and bathing, we are advising all residents to avoid eye, nose and mouth contact with the water, including swallowing the water,” said Bajorek.

 

Affected customers are asked to share the boil water notice information with all other people who drink this water, especially those who may not have received this notice directly, such as people living in apartments, nursing homes, schools and businesses. This may be done by posting this notice in a public place or distributing copies by hand or mail. 

 

To address the problem, Town of Cary crews are flushing the water system in Coronado Village using fire hydrants and raising chlorine levels at the water treatment plant to help with disinfection.  Once this is complete, another round of testing will be conducted.  Once testing results are normal, the Boil Water Notice will be discontinued.

 

“While we are working around the clock to restore high quality services to the affected area, we expect that the inconvenience of the situation may last through the weekend” said Bajorek.  

 

A map of the western pressure zone is shown on the Town’s website at http://www.townofcary.org/, along with a listing of addresses in the zone.  Concerned citizens needing more information may call (919) 469-4090 to speak with a customer service representative.  Also, the latest updates will be available on the Boil Water section of the Town’s Web site and via the Town’s electronic mailing list service.  A recorded message with the latest update is available at (919) 319-4500.

 

 

 

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PRIMARY CONTACTS:

Susan Moran, Public Information Officer, (919) 393-4383 (pager)

 

 

 

 

 

FOR IMMEDIATE RELEASE

August 18, 2006

4:30 p.m.

 

E. COLI DETECTED IN PART OF CARY WATER SYSTEM

Boil Water Notice Issued for Cary

 

CARY, NC –Results of the Town of Cary’s routine sampling and testing of its water supply has revealed the presence of E. coli on Coronado Way in the Coronado Village subdivision in central Cary, and as a precaution, “Boil Water” notices are being issued for all water customers located in the Town of Cary; this DOES NOT include Apex, Morrisville, RTP, or RDU.  Officials believe that this isolated finding is likely the result of an as yet undetected illegal cross-connection or recent system work during which bacterial contamination could have entered the system. Tests from nearly 40 other sampling points taken this week throughout Cary were normal. 

 

“Please share this information with all other people who drink this water, especially those who may not have received this notice directly, such as people living in apartments, nursing homes, schools and businesses,” said Town of Cary Public Works Director Mike Bajorek.  “You can do this by posting this notice in a public place or distributing copies by hand or mail. 

 

Until further notice, people in Cary should bring tap water to a rolling boil for at least three minutes or use bottled water until further notice for the following purposes:

  • Drinking

  • Cooking

  • Brushing teeth

  • Making ice

  • Preparing infant formula and juices

  • Washing fruit, vegetables and other food items

  • Cleaning dishes

 

Fecal coliform or E. coli are bacteria whose presence indicates that the water may be contaminated with human or animal waste.  Microbes in this waste can cause diarrhea, cramps, nausea, headaches or other symptoms.  Properly boiling the water kills the harmful bacteria.  Sensitive customers, such as infants, young children and customers with weakened immune systems should especially use boiled or bottled water for bathing because they may be more susceptible to harmful bacteria in the water. 

 

“While the water is safe for showers and bathing, we are advising all residents to avoid eye, nose and mouth contact with the water, including swallowing the water,” said Bajorek.

 

To address the problem, Town of Cary crews are flushing the water system in Coronado Village using fire hydrants and raising chlorine levels at the water treatment plant to help with disinfection.  Once this is complete, another round of testing will be conducted.  Once testing results are normal, the Boil Water Notice will be discontinued.

 

“While we are working around the clock to restore high quality services to the affected area, we expect that the inconvenience of the situation may last through the weekend” said Bajorek.  

 

Concerned citizens needing more information may call (919) 469-4090 to speak with a customer service representative.  Also, the latest updates will be available through the Town’s Web site at www.townofcary.org and via the Town’s electronic mailing list service.  A recorded message with the latest update is available at (919) 319-4500.

 

 

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PRIMARY CONTACTS:

Mike Bajorek, Public Works Director, (919) 460-4090

April R. Little, Deputy Public Information Officer, (919) 481-5091

Susan Moran, Public Information Officer, (919) 460-4951