NEWS RELEASE

FOR IMMEDIATE RELEASE February 4, 2000

STREETLIGHT MAINTENANCE INCREASING IN CARY

CARY, NC – Carolina Power & Light Company is intensifying its streetlight maintenance program through an agreement with an outside contractor to regularly patrol and repair Cary streetlights. The goal of this program, which should be operation in mid-March, is to quickly identify and repair streetlight outages and to enhance the safety and service provided to the town and its citizens.

Under the pending contract, Asplundh’s Streetlight Division crews will regularly patrol scheduled routes that will cover all streets within the Cary limits at least once per month. During these patrols, the streetlight technicians will fix any routine streetlight repair orders received that day as well as repair any outages discovered on their route. Same day repair will occur for lights reported by 3:00 PM. Defective underground cable and/or storm damage, both of which may take additional time to make repairs, may cause some exceptions to this repair time.

Cary citizens should call the CP&L Customer Service Center (CSC) at 508-5400 to report lights that are not burning, or those not operating properly. CSC hours are 7:00 AM – 9:00 PM, Monday through Friday, and 9:00 AM – 2:00 PM on Saturday. Although not required, the pole identification numbers—located on yellow tags--are helpful in pinpointing the exact lights requiring maintenance. Observed problems and location directions are also extremely helpful.

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