Appointments vs. Cold Calls

To keep our promise to be prepared for media and our pledge to provide you with accurate, timely, and complete information, we can’t participate in cold calls. Instead, please contact staff or Council for an appointment; we’ll meet your deadline and give you what you need to be successful.

At emergency scenes, the same concept applies; that is, a spokesperson (Public Information staffer or Incident Commander) will work with you to quickly set briefing times and a location that meets your needs.