In Cary, we fully understand and take very seriously our responsibility to provide timely access to public records. As our policy notes, we strive to fulfill requests within two business days; when the size or the complexity of the request doesn’t make that possible, we work closely with you to develop an acceptable schedule. The more notice you can give us, the more likely we’ll be able to meet your deadline, which is very important to us.

Make your request of the person you believe to be the custodian of the record; email works best. If you have questions, contact the Public Information Office.